Extended Stay America Premier Suites - Charlotte - Pineville - Pineville Matthews Rd. Guest Reviews
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14.3 miles from Charlotte centre |
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Angela Tue, 25 March 2025
Facilities were good-Staff not so...
Liked: It was clean
Disliked: When checking in we waited for 25 minutes before anyone helped us. When the front clerk finally came around the corner their attitude was one of “oh great people to deal with”. The attitude continued when I had to split the deposit (refundable) and the room on 2 cards. The following morning I went down for the coffee bar & again the staff were rude. Im standing in line behind an employee (which was 100% okay-they were there 1st) when a second employee walked up, stepped in front of me, took a coffee cup, looked over at me and proceeded to make her cup if coffee. The staff was my biggest disappointment.
Patrick Sun, 23 March 2025
Very good
Keke Thu, 20 March 2025
Pleasant
Angela Mon, 17 March 2025
Exceptional
Liked: The room!!!
Disliked: The breakfast
Lanice Wed, 12 March 2025
Very good
Tehajae Tue, 4 March 2025
Good
Anndrina Wed, 26 February 2025
Exceptional
Matthew Wed, 26 February 2025
Good
Liked: Close to restaurants and stores
Disliked: Found a dead roach in my room near the window. Took a picture of it!
G Wed, 26 February 2025
Very good
Carla Sun, 23 February 2025
Exceptional