Passable

Nothing fancy, but nice stay

Liked: Justine at the desk was very helpful and friendly. Beds were comfortable, about a 5 minute walk to the Opera area.
Disliked: They should put some anti-slip strips in the bathtub. It would be very easy to fall and hurt yourself.

Fantastic!

Liked: Justina and Leticia are truly assets to this property. They went above and beyond to help us and super accommodating. the rooms were very close (just one room in between), the bed was clean and comfortable, and the location was ideal to walk everywhere.
Disliked: I don't have anything bad to say about my stay in this hotel.

Exceptional

Excelente

Liked: Location, room size. Clean hotel, reception staff were very nice
Disliked: Nothing, I hope the prices will stay affordable

Good

Liked: Location, staff were v good
Disliked: Elevator v small

Old hotel

Liked: Good location but old facilities. Stayed for 1 night so was not an issue.
Disliked: Location

Superb

Liked: Everything was good
Disliked: Nothing

Very good

Liked: Rooms are very good excellent staff would help with anything
Disliked: Would be great if there's a kettle and cups as the hotel doesn't serve breakfast