Staff was super nice, location...

Liked: excelente room size, bed comfort, location, and staff.

Very good

Liked: Location, comfortable beds, nice staff.
Disliked: Bathroom had minor issues. Wifi not working 1 out of 3 days.

Location but at a price

Liked: Location and roominess are 10Staff was friendly and helpful
Disliked: Extremely overpriced Rooms are a bit dated. Cupboards are empty, but you can ask for supplies and utensils. Had much better accommodations at Granview apts across the street at 40% less.

Great place

Liked: Location and space
Disliked: Price but this was due to Real Madrid football so all hotels were expensive the night we booked

Good location, might be nice...

Liked: Well located, comfortable bed
Disliked: There's a big kitchen but no way to use it. Not even for coffee. No kettle and when we asked for one they brought us one without a lid that didn't even work. I no dishes, you have to ask specially ans they brought a pair of spoons and a pair of bowls, and this was suppose to do for 4 people.Also, they changed the towels everyday but the bedding was stained.Big room but not functional - useless kitchen where the kids sleepMight be nice for a couple if you only eat and drink outside but it is not for families

Passable

Nothing fancy, but nice stay

Liked: Justine at the desk was very helpful and friendly. Beds were comfortable, about a 5 minute walk to the Opera area.
Disliked: They should put some anti-slip strips in the bathtub. It would be very easy to fall and hurt yourself.

Fantastic!

Liked: Justina and Leticia are truly assets to this property. They went above and beyond to help us and super accommodating. the rooms were very close (just one room in between), the bed was clean and comfortable, and the location was ideal to walk everywhere.
Disliked: I don't have anything bad to say about my stay in this hotel.

Exceptional