Bad

Disliked: We had to carry our heavy luggage from 4th floor to ground floor by ourselves due to broken the lift. The staff mentioned to support carry luggage, but they did not come to our room more than 40 minutes after my request and we had to carry by ourselves.

Very good

Liked: Location is great. New towels and very nice people at reception . Room is quite big for Paris, comfortable bed
Disliked: Furniture is old, cleaning is so-so. Very noisy outside. Smell of dampness in the room. Elevator didn’t work.

Perfect location, friendly, helpful staff

Liked: Super clean, quiet hotel with friendly and helpful staff. Every member of staff made us feel welcome with a smile and they all provided great service. I decided to pay for an extra option that the hotel proposed in a message they sent after booking: they brought champagne and flowers to the room before our arrival, and the bouquet was spectacular and the champagne was great. I was very impressed by the cleaning staff who took the time to make our towels into swan shapes, so nice. The minibar fridge was nice to have, and good chocolate was free. Breakfast was good, a better selection of foods than you'd find in the neighborhood. The location was close to everything with magnificent stores and restaurants all around.
Disliked: Only the premium rooms have a coffee machine. I would have liked even a simple one in my room. Instant coffee and tea were offered in the room, as described. A noise from the heater kept my daughter awake one night, but a repair person fixed it immediately.

Exceptional

Superb

Very good

Superb

Liked: Great location, close to restaurants, shops and metro stations. The staff were especially kind and accommodating. Very nice balcony around our room.

Exceptional

I will consider booking and...

Liked: Location and the triple room they gave us was comfortable. Appreciate the balcony as we have air flow in the room.
Disliked: The carpet and tapestries gave me allergies. Need deep cleaning.