Excelsior by Geisel Guest Reviews
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0.9 miles from Munich centre |
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Khakbani Tue, 19 November 2024
Very good
Liked: Location.
Disliked: No coffee maker or bottle water in the room. The WiFi very week .
Itay Sat, 16 November 2024
Very good
Liked: Amazing stuff
Ali Fri, 15 November 2024
Good
Liked: The hotel had a lovely design, and the room size was perfect. The breakfast was wonderful, though it was very crowded.
Disliked: I struggle with sleeping because the pillows on my bed are too big.
Nicanor Thu, 14 November 2024
Bad
Liked: Except for a particular waiter during breakfast, all the other staff were very helpful, polite and professional. The hotel’s location was perfect, a mere 59 feet from the subway station from which I took the train that shuttled me to the Munich Messe trade fair grounds. The room was clean, albeit with outdated furniture and uninspired overall room interior and lay-out design.
Disliked: We included breakfast in our reservation. On our first trip to the breakfast area, and while waiting for is to be seated, we were rudely advised by one of the waiters that the restaurant “was full amd that he can not accept us” and then curtly turned his back to us. There were several tables vacant and we were surprised why he was telling us off. We wanted to ask him what he meant, but he pretended he didnt hear us. He apologized later on, but we felt it was insincere. We were certain we were treated that way because of our ethnicity. There was hostility in his voice, anger that was so palpable as it was disconcerting.While the hotel management sent us a bottle of wine to “apologise for your inconvenience during breakfast this morning” we felt that the damage has been done. One can not just dismiss how we felt as “inconvenience.” While the hotel excelled in the other things, they terribly failed in preventing this kind of transgression.
Wilson Wed, 13 November 2024
Good
Disliked: Breakfast could have been a little more varied.The bar was not open during our stay
Maryam Wed, 13 November 2024
Good
Gordana Sat, 9 November 2024
Very good
Sebastian Sat, 9 November 2024
Good for one night, but...
Liked: It was a nice hotel
Disliked: I got a room at the street, incredibly noisy, almost as if there are no windows installed
Amal Thu, 7 November 2024
Nice hotel with a nice...
Liked: Good location good staff
Disliked: Some instructions on the site
Rezvan Thu, 7 November 2024
Very good