Everything was great and I...

Liked: Everything was great except the bathroom sink wouldn’t drain. Someone was sent right away to fix the problem but it was never fixed. He tried but couldn’t figure out the problem. He put drano down the sink and told us not to use it for an hour but by the next morning it still didn’t drain. I let the staff know that it was still a problem when we checked out.

Passable

Disliked: Just bare essentials. Noisy through walls.

Not bad, but not great...

Liked: The hotel was nice, nothing amazing but good.
Disliked: We booked a room with breakfast included for pur family of 4 (2 adults and 2 children), and apparently in the fine prints it says breakfast included is only for 2 people, anyone else in the room pays for it... This is the very first time I've seen something like this in a hotel!

Exceptional

Superb

Overall, very very pleased with...

Liked: Housekeeping staff was especially great. Front desk also very nice and helpful. Perfect location, great steakhouse on the street level and close to everything you want to do. We will definitely be back to stay in the near future. Thank you.
Disliked: Always need extra towels and would be very helpful to have some towel racks and hooks to hang your clothes on. Not at all convenient in this way. Not a very pretty view out of the window, but it worked.

Good and practical

Pleasant

Liked: Great location in Midtown, close to Broadway shows. Complimentary welcome drinks were nice touch.
Disliked: Front desk was going to leave our luggage unattended in an open hallway near public-access elevators while waiting for the staffer to come lock them up. No working ice machines on any of the floors as listed (only in lobby). No hairdryer in room.

More than we could hope...

Liked: Very clean and organized. Staff great. Hotel is walking distance to and from everywhere we were going to during our stay.
Disliked: Refrigerator really didn't work well and we were told that they are all like that. Recommend that new and better refrigerators be installed.