Europeum Hotel Guest Reviews
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1.0 miles from Wroclaw centre |
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Susan Mon, 13 January 2025
Excellent
Vincent Sat, 11 January 2025
Superb
Olga Sat, 11 January 2025
Perfect location, clean and new...
Zachary Mon, 6 January 2025
10/10 recommend to anyone. Even...
Liked: The property is conveniently located right in downtown! Parking at the hotel was so easy, and then we could walk fo everything. Major sights were within 5-20 minutes. The hotel staff was super helpful and nice, they even had toys and stuffed animals in the room for our 3 kids which was a pleasant surprised and kept them entertained.
Disliked: The room was warm. Upon arrival it felt uncomfortable in the room however as time went on, it got better, even if not cool, but manageable and the staff was incredibly helpful in offering solutions.
Richard Sat, 4 January 2025
Superb
Jurgengauci Sat, 4 January 2025
Great Hotel in a very...
Liked: The location was very central and the hotel itself was very well kept.Breakfast was also amazing, with lots of options to choose from.
Disliked: Nothing regarding the hotel but if taking the train, please note that the station is quite a walk away.
Maksim Fri, 3 January 2025
Exceptional
Gene Thu, 2 January 2025
Great value close to center
Liked: Big clean suite with everything you may or may not need. Soundproof rooms and very comfortable bed. Good breakfast and nice location.
Demetriou Mon, 30 December 2024
Bad experience
Disliked: We noticed that the central heating wasn't working. I called the reception to inform them. They sent a man to fix it. He informed us that it started working properly now, but that we shouldn't have it on full speed because it gives cold air (????) and he set it on low speed. Half an hour later the air coming from the a/c was cold. I called again the reception to let them know, and the girl of the reception told me that her colleague informed her that it will take some time and we should wait 15-30 minutes. Half an hour later I went down to the reception, asked the girl to go and check it on her self that the air coming it's cold. She insisted that she just spoke again with her colleague which informed her that the room's temperature just started increasing and it will be warmer and warmer. After we spent a couple of hours in the room and waited the temperature to get warmer, we asked them to change us the room. They said that they don't have another room and they brought us a small fan heater. The bathroom was cold throughout the whole night, the fan heater was very very noise and we had to close it too at night, leaving the room very cold.The worst part is that I informed them that this is going to be a bad review for their hotel and they couldn't care less. They lied from the beginning as they knew that their heating is having issues in all the building (I have read some reviews afterwards from other customers), they made us spend 2 hours inside the room to wait for the heating to start, even though we only had 1 day to see the city.At the end we preferred to sleep in a cold room without the noise of the fan heater.I do not recommend this hotel to anyone. Totally unprofessional people. The worst 150€ we spent on a single night.
Sergey Sat, 28 December 2024
Superb
Liked: close to the city center, underground parking, clean room. the sauna and a small gym.
Disliked: sauna is more like a private space, you have to book the time. they give time by 1 hour. we were with friends, so booked 2 hours of sauna. the sauna was a little colder than I would expect - 65 degrees instead of 90.