Overall it was a relaxing stay at a clean and beautiful hotel. The bed was amazingly comfortable and the suite was spacious. They have an extensive continental breakfast - which we enjoyed. The two things we did not enjoy were 1) our thermostat did not seem to work and the room became a little stuffy. 2) a fire alarm went off at 5 a.m. (which was a fluke situation). This would not have been so terrible if the staff communicated effectively. There were families standing in the hallway and many people were outside in very low temperatures. When the night front desk person was asked he was very dismissive - as though we were stupid for being concerned. No one explained anything to us or addressed the situation.

Very good

Liked: Location near the WVU coliseum. The beds were comfortable. Clean.
Disliked: The carpet looked old and worn.

Very good

Liked: Clean rooms & clean linens.
Disliked: The hallways really needed vacuuming.

Exceptional

Disliked: The pull out sofa bed mattress needs to be replaced,it's very uncomfortable

Exceptional

Liked: All of it!
Disliked: N/A

Exceptional

Very good

fun and comfortable

Liked: The bed was so comfort and staff was very friendly
Disliked: nothing everything was great

Pleasant

Very good