Empress Hotel Guest Reviews
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0.9 miles from New Orleans centre |
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Christopher Thu, 5 December 2024
Very good
Jazmine Sun, 1 December 2024
Passable
Yamada Sat, 23 November 2024
I enjoyed stay. Thank you...
Duffy Mon, 18 November 2024
Bad
Liked: It was a 20 minute walk from bourbon street and the main areas.
Disliked: Dirtiest, and ugliest place I've ever stayed. Local meth heads washing their butts on the side walk, pictures speak for the room
Jared Sun, 10 November 2024
Terrible customer service.
Liked: Location is good
Disliked: There is a checkout time of 11am with ZERO grace period. They would not give me back my $40 deposit which they said was for damages even though I was at the front desk by 11:45am. Terrible customer service. Also, the room smells like smoke despite the fact that they claim the rooms are non-smoking. You get what you pay for. Don't expect much.
Irma Sun, 10 November 2024
Location and neighborhood great, but...
Liked: So I knew that for the price I paid I couldn't expect much, but the level of a neglect, and careless is in another level. For me if you offer a clean bathroom and good sheets of bed is fine. In this hotel you didn't even have a decent shower liner and hooks. The shower liner was old and dirty, the bed sheets where poor quality. I do have to admit I knew it wasn't gonna be a perfect hotel. In a positive note staff was helpful and friendly, and the hotel has a great location and the neighborhood is safe.
Disliked: The bathroom with a little bit of investment in new curtains and more details in cleaning could be better.
Winter Mon, 4 November 2024
Very good
Rachel Wed, 30 October 2024
If you can't handle a...
Liked: These reviews are ridiculous. No, if you're looking for a 5 star hotel with room service, this ain't it. My kid and I were in town for the Swift concert, and the options were either $800+ a night in town, or having to get a room an hour out of town. This hotel was in the best spot we could ask for, and in budget. It's laid back, maybe a couple crackheads wandering around outside...but that's just South Louisiana for ya. Front desk guy with painted nails was chill af too.
Disliked: NGL....we did bring our own sheets and blankets, mostly bc of these reviews. And while I'm glad we did, bc they are just more comfortable, we literally saw the housekeeping guy throwing every one's sheets AND top blankets in the wash downstairs. Which was the main reason we brought ours, but it really wasn't needed. The floors need to be swept but we also brought house shoes for that reason too. Still couldn't beat the pros vs the few cons.
Lee Wed, 30 October 2024
Passable
Darrell Mon, 28 October 2024
Nasty AF
Liked: NOTHING
Disliked: I'm 50 yrs young and have visited lots of states but that crappy ASS place is BY FAR THE WORST I HAVE EVER STAYED IN OMG sink stopped up, blood on the floor sheets nasty ,hair EVERY WHERE , THEN THEY TRIED TO CHARGE MY CC FOR A EXTRA NIGHT PLZ I STRONGLY RECOMMEND NOT TO GO TO THIS PLACE SLEEP ON THE GROUND BEFORE YOU BOOK A ROOM HERE NEVER AGAIN!!!!!