$40 valet fee plus tip is a little steep but apparently worth it. The neighborhood is a little sketchy but we never felt unsafe. Our group was 4 women who were attending a comedy show. We had a great time and will return to this hotel for sure!

Liked: Large two room suite. Very clean and comfortable. Check in was easy peasy. Excellent breakfast, especially if you beat the crowd!
Disliked: The hospitality hour, 5:30-7p.m. was crowded and there was no food left and the line to get a drink was very long. We got there at about ten minutes after 6p.m. and never got a drink or snack. They were totally out of food and a lot of it was on the floor. The tables were crowded and dirty. We sat at a dirty table after clearing it ourselves. Never got food or drink so we left.

This is a must if you are visiting Louisville. Walk anywhere; fancy, new, but comfortable; a city feel without going too far away for a quick trip. Stopped at a distillery on way back too. Will do again.

Liked: Decor; comfort; food.

Terrible

Liked: Location
Disliked: The staff was super rude Bed & pillows as terrible I thought I was only paying so much ended up being 100 dollars more than what I purchased on booking all a scam

Superb

Liked: Location is wonderful and beautiful hotel. The breakfast was excellent
Disliked: The beds was terrible, the mattress was running to the one side and not comfortable

Exceptional

Superb

Very good

Liked: Everything was excellent from the staff to the breakfast to house keeping to the spacious room, and the beautiful hotel itself. It was a good location as well in the middle of downtown, and
Disliked: My only complaint is that they need to use fabric softener or get better pillow cases and sheets because they were scratchy enough that I woke up with 2 abrasions on my face and left blood stains on their pillow case.

Exceptional

Exceptional

Liked: Shower, size of the room especially the bathroom.
Disliked: The pillows were flat

Exceptional

Exceptional