Good

Liked: Room was as described and very clean.
Disliked: The pool is small and exposed to the elements and the restaurant area is a bit soulless.

Exceptional

A clean and comfortable hotel,...

Liked: The room was spacious, clean, and well-maintained, providing a comfortable stay.
Disliked: Unexpected charges were added to my account, and despite reaching out to the property over a week ago, I have yet to receive a response. The lack of communication and transparency in billing was disappointing.

Good location, limited vegetarian menu

Liked: Good location, lovely room with a view.
Disliked: Very unclear what the £25 dining option was which was offered by the Hilton and limited vegetarian options in the restaurant. Unfortunately the pool was closed due to recent storm damage.

Exceptional

great food, terrible management

Liked: The food at the site was great. the wait staff were kind and accomodating, 2 blocks from Main Street sarasota
Disliked: when I arrived, the front desk sent me to a room that was not yet cleaned. I had to return to the front desk to ask for a different room. there were no complimentary drinking water provided. there was a daily mandatory fee, that became credit at the restaurant but renewed daily if you didn't use it. This feels like coercion and theft. - I asked for a pharmacy and was told' right around the corner'. turns out it was 5 city blocks away! of the 3 elevators only 1 worked for half of my stay. when I asked to check out early based on these things I was told a refund would not be given. The service for the price did NOT meet my expectations.

Exceptional

Liked: Beautiful views.
Disliked: Nothing

Horrible

Disliked: You were not able to control the inside temperature of the room, arrived at 5pm at the hotel and the weather on that day was like 39 degrees, so I raised temperatures up to 86 because the thermostat didn’t have cool/ heat mode but this attempt was in vain. We switched rooms and we encountered the same problem, so I ended up sleeping in my winter coat and 3 blankets .in the morning turned on hot water to shower and the water stayed cold, like 70degree. Called front desk and they said let the water run for 20 min to get the water heated ,, I did and the water only reached 75,, VERY BAD EXPERIENCE

A lot of hidden cost

Liked: Convenient location to restaurants and close to the beach with great views