Embassy Suites By Hilton San Antonio Riverwalk-Downtown Guest Reviews
Write a review
Write a review
Victoria Sat, 4 January 2025
Very plesant and enjoyable!
Liked: The happy hour was nice with light snacks. The breakfast was exceptional. The hotel was very convenient to many Riverwalk attractions. We loved our suite. It was perfect for us. The lobby was very pretty especially since it was Christmas time!
Disliked: The view was of a lower roof top. If you looked closely you could see the river. That wasn't a big deal because we didn't spend a lot of time in the room.
Shoemaker Sat, 4 January 2025
Great experience!
Liked: Loved all the space in the room.
Disliked: I wish the room had been kept up better. Paint peeling off the wall, some sort of mess sprayed on the bedroom door, wallpaper loose, etc. Stuff that is easily repaired and really makes a hotel feel more posh.
Daniela Fri, 3 January 2025
Normal
Liked: The location
Disliked: The service from the lady in the front deskNo clarity with the final price (different than booking confirmed price) Additional 49 USD per night in the parking
Johnette Thu, 2 January 2025
Very good
Liked: The location to the Riverwalk was excellent!
Disliked: The breakfast was OK. We stayed three nights and never received room service. We had to go down to the front desk several times for linens, toilet tissue, and towels. Also, the room temperature was very warm and would not go below 69°. It felt very humid.
Janene Tue, 31 December 2024
Dissapointing
Liked: The location is perfect to walk to the Riverwalk.Check-in was hassle free
Disliked: The room felt outdated and not cleanThe beds were not very comfortable and you get only one pillow. The sofa bed had no bedding, we had to phone reception to request extra beddingThe room had a weird smell.Valet services available at $53 p/night which felt excessive
James Tue, 31 December 2024
Great location, nice hotel, friendly...
Disliked: Maid service. Out of a four night stay, we only had service once. We had the do not disturb sign up one morning, but still no one came in afternoon. One morning, we were getting dressed and asked if they could come back in 10 minutes - no return. Third time - they said they would send someone right up - we left for 2 + hours and no one came. When we returned finally came 1/2 hour later.
Chris Tue, 31 December 2024
Very good
Thomas Mon, 30 December 2024
Very good
Flor Sun, 29 December 2024
Bad
Derrick Sun, 29 December 2024
Superb
Liked: Very good
Disliked: Very good