Embassy Suites By Hilton San Antonio Brooks Hotel - Spa Guest Reviews
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Write a review
Elizabeth Sat, 22 March 2025
The complementary drinks everyday after...
Liked: Staff was friendly and we didn’t need to call reception to remind them to have housekeeping clean our rooms daily. They did the cleaning on their own.
Disliked: We were always bothered by reception because another visitor was making noice and loud thumping. It wasn’t even us in our room we were already asleep or watching a movie. Totally uncalled for and no one bothered to check on those false reports.
Kandis Fri, 21 March 2025
Superb
Andrew Mon, 17 March 2025
The rooms there are bad...
Liked: Hotel was super bad I had a room that wasn’t even clean
Disliked: It was bad
Lisa Mon, 17 March 2025
my family had an exceptional...
Liked: Great staff, Graciela in the bar area was outstanding. She was so very helpful and accommodating to me and my family.
Cynthia Mon, 17 March 2025
Amazing hotel we love it!!...
Liked: Loved how cleaned the rooms were, and also how specious they were. Love how they have plenty of parking. Let’s not talk about the complementary drinks it’s amazing who can say no to a free drink? Everything is just perfect at this hotel
Dreama Tue, 11 March 2025
Bad
Angela Sun, 9 March 2025
Exceptional
Sima Thu, 27 February 2025
Exceptional
Liked: Great location and facilities
Disliked: There were not pillow and blanket for the sofa bed. We called the front office to bring for us. They told us to come downstairs to take it. It was our first time having that experience with the hotels. Usually they bring you stuff if they don’t provide them at the room itself.
Garcia Mon, 24 February 2025
Prefect for a staycation for...
Liked: Breakfast, cleanliness, staff, amenities
Disliked: The bed wasn't very comfortable
Bravo Wed, 19 February 2025
Exceptional