We loved our stay and...

Liked: I was amazed by the room! The space for the main area, size of the sofa, the separate bedroom, the comfortable bed, the big bathroom wit access from the main area and from the bedroom, the vanity, the two big mirrors… everything was perfect. The breakfast was awesome! It had everything possible, including the omelette bar. The staff on the breakfast were great. There are multiple elevators working at all times. The location is great and allowed us to explore the city and arrive to the concert venue just by walking.
Disliked: The reception staff could have been a little bit friendlier. They did their duties, but did not seem happy. The entrance doors are a little bit difficult to handle while carrying luggage. There’s someone with security but he was not responsible to open the doors. But I understand automatic doors are not appropriate given the fact that they are located on the street sidewalk.

Exceptional

Liked: It is a beautiful hotel. The room was spacious and comfortable. Breakfast was great with many options. Location was perfect.
Disliked: I didn’t know they had valet parking (im sure it was listed but I didn’t notice it) We parked in the lot next to the hotel not knowing it had no affiliation.

Exceptional

Quick jaunt in Pittsburgh

Liked: Great spot as far as being able to get around. Very clean and spacious rooms. Nick at reception was so friendly and helpful. Breakfast was very good.
Disliked: Wifi was only available for rewards members And valet parking was 52usd. Totally way too much.

Exceptional

Superb

Superb

Exceptional

Very poor

Liked: Few of the staff members were very polite!
Disliked: Valet parking lost my car and keys. Went to check out and no keys or car, waited 2 hrs to get a key for from a lock smith and still don't have the correct key and the personal keys that were with it as well! Very disappointed