Embassy Suites by Hilton Palm Desert Guest Reviews
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2.3 miles from Palm Desert centre |
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Rachel Mon, 6 January 2025
Good
William Mon, 6 January 2025
Aside from small issues tat...
Liked: Good location, large comfortable room,Good bed linens and pillows etc
Disliked: Pay for parking, pay for Wi-fi,
Jairo Sat, 4 January 2025
It was ok
Liked: Good variety
Disliked: Lines to get Serbian items
Mark Thu, 2 January 2025
Stay away from this place!
Disliked: There was nobody at the front desk when we arrived at 7pm on New Years Eve. Just a line of people hoping to check in. When we finally got to the desk, we were told there were no rooms, even though we had reserved a month before. The maids were behind. My wife had planned to change in the room, so instead so changed in the women's room by the restaurant. The bathroom smelled of pee and there was urine on the floor!We left and called two hours later, multiple times but nobody answered the phone. At 12:30am, w left the party and drove home and slept in our beds. We will be expecting a refund.This hotel is right next to a busy street and one of the cars in the lot was playing loud rap music that literally shook the hotel windows.
Michael Thu, 2 January 2025
Uncomfortable and unpleasant
Liked: Pool area
Disliked: Feces in toilet, hair in drain, carpet and couch filthy, staff too busy to clean toilet, and blood stains on the lamp post.
Alexandra Wed, 1 January 2025
No thank you
Liked: The matinence man
Disliked: The reception was always empty in food.. the restaurant being closed.. the loud yelling and parties ..
Patricia Tue, 10 December 2024
Very good
Liked: Location and convenience
Disliked: Some power box outside the room that emitted noise throught the night
Johnny Sun, 1 December 2024
Superb
Racquel Tue, 19 November 2024
Decent
Liked: Decent
Disliked: Decent
Troy Mon, 18 November 2024
Hilton should remove this hotel...
Liked: Free breakfast and front desk staff
Disliked: It’s old. Stains everywhere. Not up to Hilton standards. Clogged toilets, stains on couches, faucets were falling off. Rug must have been the original. And if you are worried about safety, the front door was not secured other than a blocker which wouldn’t stop someone from kicking it in. Very disappointing and highly suggest people avoid.