Good

Exceptional

Liked: The breakfast was the highlight of every day.

Exceptional

Staycation for West Fest Hana...

Liked: kamaaina discount on parking. staff very helpful. appreciate the daily housekeeping service. complimentary breakfast always top notch.
Disliked: it's our 8th time here, pool area had no lights at 7:00pm, 1 washer out of 2 was not working. the 2nd floor mezzanine furniture upholstery very worned out. our room only had towels for 2 people, we reserved for 3 people. the bed is old, air-conditioning is warm at night. the sofa bed, when opened up, barely fit between the TV console. noticed the room has been through wear and tear, showing aging.

Great staff, wonderful balcony and...

Liked: Wonderful staff with a clean and comfortable accommodation that included access to a washer/dryer at extra cost. The breakfast was the best we have ever had and we travel a lot; the breakfast alone made it worth staying at. Plenty of towels at request, a balcony that made coffee in the morning an experience and bedding that made sleep comfortable.
Disliked: We anticipated a bit of a fuller kitchen in the suite; the fridge was a mini and there was no coffee pot...just the single serve set-up. As travelers who were staying for several days, not having a full fridge to store liquids and snacks was a bit of a bother. If we were just staying for a night, it's not an issue. And, we actually went out to purchase a drip coffee machine at Target just a half mile away.

Exceptional

Poor

Liked: some nice and friendly persoons that work there
Disliked: Breakfast is not good , restaurant only open from 5 pm to 9 pm ??? small menu cart . Bar only open from 5 pm to 9 pm ???? bad service no coctails , is this Hilton for 350 dollar one night ?

Good overall for over nighter

Liked: Clean and simple and up to date
Disliked: The ac wasn’t cold enough

Very good