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AustraliaEmbassy Suites By Hilton Norman - Hotel And Conference Center Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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| 3.9 miles from Norman centre |
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Anthony Tue, 11 March 2025
Exceptional
Pamela Tue, 11 March 2025
Exceptional
Kirsty Wed, 5 March 2025
Passable
Liked: I like the set up ,the space in the rooms , how smooth check in was , extras in hotel, location
Disliked: The pull out bed was hard as a rock , the pool was so cold we couldn’t swim , we asked for towels and toilet paper three times before my husband had to go ask then he was given them before check out, no pilllows or extra blankets were given when asked only a sheet for pull out bed I’m glad we had some in our car .
Larry Sat, 1 March 2025
Exceptional
Stacie Sat, 1 March 2025
Exceptional
Stephen Mon, 17 February 2025
Superb
Leo Fri, 31 January 2025
Excellent
Liked: Breakfast is great. Location is excellent.
Disliked: They don't have body wash in bathroom. There were shampoo n conditioner. We asked for body wash both customer service and house keeping lady. They gave us only small face soup bars. I don't know why. Otherwise everything was perfect.
Tausha Fri, 31 January 2025
Wonderful staycation spot
Liked: Breakfast was phenomenal! Super clean rooms and delightful staff. Conveniently located near the highway Walking distance to great shopping area
Disliked: I wish the pet area was bigger or I wish that people would clean up after their pets
Janet Thu, 30 January 2025
Bathroom wasn’t as clean as...
Liked: It was hosting the meeting I had to attend
William Fri, 24 January 2025
Less than expected for Embassy...
Liked: The included breakfast was a value. Buffet style but you could get an omelet/eggs cooked to order. Every staff member was very courteous and helpful. The room was a suite very good size. They cleaned/bussed the tables in the breakfast dining area almost immediately.There was a problem delivering a food order to our room, the employee (Jai) apologized, had the order remade fresh, comped the order. I think he handled that very well.
Disliked: The mattress was not very comfortable. The pillows were the small ones (I don't like them). I found out when my bill arrived that Parking was $14.00/night (uncovered in the lot). That wasn't explained to me. Complimentary drinks were awful. They had to use the "well" whiskey. Not a value. It turned me off to going down to the bar area. They seemed understaffed at the bar on the weekend. Every table was dirty/not bussed. I ordered chicken wings and asked for them to be sent to my room, it took an hour and 20 minutes. Housekeeping did not enter our room once during our 3-night stay. No one emptied the trash cans. Luckily, we had enough towels.
