Embassy Suites by Hilton Myrtle Beach Oceanfront Resort Guest Reviews
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8.3 miles from Myrtle Beach centre |
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Cyrus, Jacksonville Fri, 21 December 2018
We book with Embassy because we like Embassy, however I can only give 3 out of 5 stars this time.
Liked: Overall nice room; breakfast was good.
Disliked: What made this stay a disappointment was the fact that we had no heat in our room for two days; we drove three hours to get there and checked in around 4:30pm, rested for a while and left an hour after checking in to see a show. When we returned to our room the room was cold, but it was late and we were tired, so we turned the heat up higher and went to bed; however, when we got up, late the next day, my wife was complaining that the room was cold, that's when I turned the heat up to 80 degrees but the room never got warmer than 69 degrees, that's when I realized the heat wasn't really working.... To make a long story short, we complained about the heat twice, twice the maintenance guy came and opened the wall panel where the heater is at and said the motor was sticking, shortly thereafter the heater stopped working again; after complaining a third time that there's no heat in the room the person at the front desk said there's really nothing else she could do. So the expectation was that since it was our last night we would just have to stay in a cold room even though the hotel was nearly empty, it eventually took the night manager to show up and move us to a different room.
Richard Mon, 14 April 2025
Stay was great breakfast and...
Liked: Hotel was great room was excellent staff is amazing , but ya think the hotel bar would stay open past 10pm especially in a resort there was a wedding and 2 conversations 75 people at least in the bar nope closed her up new hotel rules
Smith Sat, 12 April 2025
Everything was good and we’re...
Liked: The breakfast was really good especially the omelettes and the different choices of breakfast foods.
King Sat, 5 April 2025
Exceptional
Marina Thu, 3 April 2025
I wish I researched more...
Liked: Breakfast was good, but location was not that great
Eugene Tue, 1 April 2025
wonderful.!
Liked: Location, food, beach ,shelling,
Disliked: the resort charges of $40 per day ?after we booked it, and valet charges for us being handicapped ? usually is free.!
Hercules Mon, 31 March 2025
Great!!!! Will be back!!
Liked: Only dislike was a piece of hair in my wife’s breakfast. On A piece of bacon. Breakfast was good other than that mishap. It open buffet though so we didn’t go crazy about it. Room was well worth the pay and free breakfast was a plus usually you don’t get that with nice places as such!! Clean comfortable!!!
Andrea Fri, 28 March 2025
Retreat
Liked: We were able to attend the SAC Marriage Retreat.
Faye Thu, 27 March 2025
It was just what we...
Liked: It’s beautiful and very relaxing
Tequila Wed, 26 March 2025
Very good
Glenda Mon, 24 March 2025
Very nice resort but dishonest...
Liked: Resort fabulous but house keeping took our Unopened Crown Apple and we are having issues getting the money or item returned
Disliked: Dishonest house keeping staff