Embassy Suites by Hilton Myrtle Beach Oceanfront Resort Guest Reviews
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8.3 miles from Myrtle Beach centre |
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Cyrus, Jacksonville Fri, 21 December 2018
We book with Embassy because we like Embassy, however I can only give 3 out of 5 stars this time.
Liked: Overall nice room; breakfast was good.
Disliked: What made this stay a disappointment was the fact that we had no heat in our room for two days; we drove three hours to get there and checked in around 4:30pm, rested for a while and left an hour after checking in to see a show. When we returned to our room the room was cold, but it was late and we were tired, so we turned the heat up higher and went to bed; however, when we got up, late the next day, my wife was complaining that the room was cold, that's when I turned the heat up to 80 degrees but the room never got warmer than 69 degrees, that's when I realized the heat wasn't really working.... To make a long story short, we complained about the heat twice, twice the maintenance guy came and opened the wall panel where the heater is at and said the motor was sticking, shortly thereafter the heater stopped working again; after complaining a third time that there's no heat in the room the person at the front desk said there's really nothing else she could do. So the expectation was that since it was our last night we would just have to stay in a cold room even though the hotel was nearly empty, it eventually took the night manager to show up and move us to a different room.
Maria Thu, 7 November 2024
I love how everyone was...
Liked: It was clean
Debra Thu, 24 October 2024
It was super nice
Liked: It was clean Had a great pool. Free breakfast was delicious
Disliked: Nothing
Cara Mon, 21 October 2024
Disappointing
Liked: The high room with ocean view.
Disliked: The breakfast buffet was disappointing. Even though food was on warmer tables, everything was COLD except for the ready to make omelets. Expected better for resort prices and more high end hotel. Pillows on the beds were awful so soft they could fold in half and still not be considered a pillow. BRING your OWN if you go.
Laura Mon, 21 October 2024
Superb
Liked: Breakfast
Disliked: Everything was good
Ronald Mon, 21 October 2024
Superb
Gladney Mon, 21 October 2024
Exceptional
Jacque Sun, 20 October 2024
Superb
Liked: Place was great, long line during check in.
Walker Mon, 14 October 2024
Fantastic place! Great amenities!
Liked: The breakfast was very good. The view of the ocean was wonderful! Wished we had booked a longer stay there!The pool was very nice. staff very helpful.
Towana Mon, 14 October 2024
I will be returning very...
Liked: Everyone was nice and the property was super clean. Breakfast was amazing and the view of the ocean was breathtaking.
Disliked: Nothing bad to say.
Neisha Sat, 12 October 2024
Restful happy
Liked: Clean and welcome in every one was at there best
Disliked: That I had ask to change room due to toilet and door or patio wasn’t opening