$40 valet fee plus tip is a little steep but apparently worth it. The neighborhood is a little sketchy but we never felt unsafe. Our group was 4 women who were attending a comedy show. We had a great time and will return to this hotel for sure!

Liked: Large two room suite. Very clean and comfortable. Check in was easy peasy. Excellent breakfast, especially if you beat the crowd!
Disliked: The hospitality hour, 5:30-7p.m. was crowded and there was no food left and the line to get a drink was very long. We got there at about ten minutes after 6p.m. and never got a drink or snack. They were totally out of food and a lot of it was on the floor. The tables were crowded and dirty. We sat at a dirty table after clearing it ourselves. Never got food or drink so we left.

This is a must if you are visiting Louisville. Walk anywhere; fancy, new, but comfortable; a city feel without going too far away for a quick trip. Stopped at a distillery on way back too. Will do again.

Liked: Decor; comfort; food.

One of the best hotels...

Liked: Staff were amazing and so helpful, housekeeping staff were grate, location was awesome, CVS was next to the hotel.
Disliked: Nothing

Enjoyed my stay

Liked: The room was nice
Disliked: Nothing

Superb

Liked: Room service option was a plus. Rooms and hallways were big. Lobby was grandiose.
Disliked: Housekeeping didn’t refill coffee

Generously helpful staff

Liked: Very clean and beautiful amenities
Disliked: The City of Louisville isn’t addressing it’s homeless situation

Exceptional

Spacious, comfortable suites with a...

Liked: Surprisingly spacious, clean suite with a comfortable bed and kitchenette. The location can’t be beat — right downtown with many restaurants and an adjoining CVS.
Disliked: The wallpaper in my bathroom had a large water stain in it. The toilet was also leaking, but Maintenance repaired it swiftly.

Great location with an added...

Liked: We were so surprised at the great location. Lots of fun things to do and lots of dining options. The evening reception was such a nice way to wind down the day and getting ready for the evening. We will definitely be back.
Disliked: I didn't love the shower situation. The water pressure was very weak so it was hard to wash my hair and rinse it out.

Exceptional staff and hotel

Liked: Very clean rooms
Disliked: N/A

Superb