Embassy Suites By Hilton Louisville Downtown, Louisville

$40 valet fee plus tip is a little steep but apparently worth it. The neighborhood is a little sketchy but we never felt unsafe. Our group was 4 women who were attending a comedy show. We had a great time and will return to this hotel for sure!

Liked: Large two room suite. Very clean and comfortable. Check in was easy peasy. Excellent breakfast, especially if you beat the crowd!
Disliked: The hospitality hour, 5:30-7p.m. was crowded and there was no food left and the line to get a drink was very long. We got there at about ten minutes after 6p.m. and never got a drink or snack. They were totally out of food and a lot of it was on the floor. The tables were crowded and dirty. We sat at a dirty table after clearing it ourselves. Never got food or drink so we left.

This is a must if you are visiting Louisville. Walk anywhere; fancy, new, but comfortable; a city feel without going too far away for a quick trip. Stopped at a distillery on way back too. Will do again.

Liked: Decor; comfort; food.

Poor

Extremely surprising for the price

Liked: Exceptionally clean and aesthetically pleasing
Disliked: Didn’t you see anything we didn’t like

This was the perfect place...

Liked: The location was perfect, the staff was very welcoming, and the room was perfect.
Disliked: N/A

Excellent choice-will definitely choose this...

Liked: The staff was great-super friendly and helpful with any questions we had, and had great recommendations! The breakfast was delicious and everything was well stocked. The room we were in was way more spacious than expected (room 756). Very good location-practically at Fourth Street Live! Within walking distance to numerous restaurants and things to do.
Disliked: Our only real complaint was the pool. The pool area was very nice, but the pool water was dirty....... I know you can't help what other people do, but it appeared that someone had shaved in the pool. LOTS of hair in the pool. So that could have been cleaner. One of the barn door type doors in our room seemed to have been off track because it was super hard to open and close. But that isn't really anything to not like, just a minor inconvenience.

Superb

Liked: Beautiful hotel and location and room/suite!

Very good

Liked: Location
Disliked: Bed wasn't that comfortable

Exceptional

Passable

Liked: Good location
Disliked: Have stayed here multiple times over the past 5 years and it's always been wonderful. This time the staff was still great however upon getting our room there was no remote, and found hair all over the room, and drink cans behind the curtains.. staff did switch our rooms, however the shower was terrible with very little pressure. Also have been a fan of the happy hour here too, now the drinks are limited and the line to get the drinks isn't worth the wait