Stayed here on night, going to a concert at the Greek. Hotel was great - staff gave us directions. However, the person at the lobby told us there was a place to get something to eat closer to the Greek and we found nothing - we would have picked something up at Conrads next door, which had great food for a 24 hr place! Everything else was great though - breakfast was superb; staff excellent; room outstanding and the air conditioning was a great relief.

Liked: Great place.
Disliked: None.

Superb

Liked: Great breakfast, nice decor
Disliked: Parking garage felt unsafe and uncomfortable

Superb

Very good

Very good experience.

Liked: This is a beautiful property with exceptional staff, specifically Tony at the reception. Very helpful. Though we had a problem with the plumbing, he was quick to give us a new room. Breakfast was good. Very happy overall.
Disliked: Plumbing gone bad on us.

A Great Escape from the...

Liked: I like the facilities. The breakfast and happy hour were tremendous. I like the two room suites. The reception area was wonderful.
Disliked: I did not like the sewer odor in the bathroom. We tried twice to get maintenance to resolve the issue. Even though theirs efforts lessened the issue for a day it was back the next day or so. We decided we did not want to move rooms so we put up with it. We covered the shower drain with a towel and placed a trash can on it. Then we closed the bathroom at night.

Exceptional

Liked: Great customer service. The whole facility was clean and smelled pleasant. The Mattress was very comfortable. Safe secure parking. We Loved our stay were not too far from Universal Studios.
Disliked: Unfortunately the pool was being remodeled.

Superb

Liked: The room
Disliked: The delivery truck parked out front below our room with motor running making deliveries from 4:00am to 5:30am

Very good

Exceptional