Embassy Suites By Hilton Houston West - Katy Guest Reviews
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Stacey Mon, 18 November 2024
Exceptional
Eileen Fri, 8 November 2024
Exceptional
Liked: Wonderful staff, comfortable bed, amazing breakfast, quiet room, nicely decorated.
Disliked: I wish every town had an Embassy Suites.
Petra Sat, 2 November 2024
Value for your money
Liked: The hotel was very nice and clean inside. The room was very spacious and you could easily adjust the temperature in the room. The staff is very friendly and helpful, which made my stay at the hotel very comfortable
Disliked: The location is next to a highway so can be loud outside of the hotel. This location suits people with cars.
Kelly Thu, 31 October 2024
Exceptional
John Tue, 29 October 2024
Exceptional
Liked: Breakfast was amazing! Pool was super clean and warm. Our room smelled clean and was spotless!
Disliked: I didn’t like the fact that our tv in the sitting area of our room didn’t work. We did call the front desk they said they were going to send someone up to fix it but they never showed up. When I went back down to the front desk they told me the guy was going up there now. So I went back up to the room and waited…he never showed up. At that point I was just done with it all and just watched tv in the room.
Lorina Tue, 29 October 2024
Good
Maximilian Wed, 23 October 2024
Good
Disliked: Rooms which face in the direction of the highway are very loud. I could only sleep with earplugs.
Walter Wed, 16 October 2024
Our stay was good overall.
Liked: My family and I stayed in the hotel a couple of times. When they first opened the hotel was spotless and the breakfast was wonderful. The last time we stayed the breakfast was not really good. We noticed fruit flies; the half & half was gone by 7.30 am and there wasn't milk for the coffee.
Disliked: The room was dusted, and the bathroom was not very clean. I found hair on the floor.
Dominique Sat, 12 October 2024
Exceptional
Jenn Sat, 28 September 2024
Exceptional