We have stayed in several Embassy Suites and every time the experience is great. The staff are polite and professional and our kids had a blast.

Liked: Clean, Comfortable, Great staff

Exceptional

Bad

Very poor

Liked: Breakfast and the size of the room
Disliked: Room was not changed between days. The thermometer did nto work. The fan was noisy and the bed was not comfortable.

Exceptional

Exceptional

Very good

Disliked: The Air in our room did not work. We called the front desk to complain. They told us to open a window. Windows could not open. We did not sleep:

The hotel had a lot...

Liked: The buffet style menu and preparation of food. The room layout and configuration. The atmosphere and aesthetics of the lobby. The professionalism and courteousness of housekeeping and front desk staff.
Disliked: The shower head, the tub and the bathroom floor. Their appearance was poor with several stains that were off putting. The room ventilation system was extremely loud especially at night while attempting to sleep.

Wouldn't stay here again for...

Liked: The hotel was pretty
Disliked: The room 415 the heat was not working an hour later they put me in room 509 and I had to wash the tub out cause it was dirty I got the next morning to make a cup of coffee and there was a use coffee pod from the last person that had that room left in the coffee mechine so I couldn't make a cup of coffee as I was leaving to get on the elevator the lights went out and I was suck in the elevator for 20 mins I book online for one price to 3nd up paying 255 fo4 one night

Exceptional