Embassy Suites By Hilton Hotel Phoenix-Biltmore Guest Reviews
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5.1 miles from Phoenix centre |
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Fred Mon, 24 March 2025
Great location and great staff,...
Liked: Staff were helpful in the lobby was beautiful
Disliked: The rooms were not well cleaned, and the bathroom was below average. The tub faucet could not be completely turned off, the fan didn’t work, and the tub surface was peeling.
Bethany Mon, 3 March 2025
The hotel is definitely in...
Liked: The hotel decor is lovely and the staff is friendly
Disliked: After I had woken up from my wonderful bed, I went into the bathroom to shower and saw a reddish/orange roach. My friend went to throw out garbage and saw another roach. In the living room area, I noticed a large opening/hole behind the small garbage. I believe the opening is how the bugs are coming into the room and shower. My friend and I were also having issues with the toilet flushing correctly. We only stayed one night in the hotel so we did not mention anything to the staff. I was looking forward to being in the heated pool but it was definitely not heated between the hours of 5-7 pm.
Diane Tue, 25 February 2025
Meh
Liked: New paint , beds comfortable
Disliked: Bedding old and needs replaced , heat wasn’t working , tub painted and chipping , toilet old and stained, Breakfast eggs watery and cold
Rashawn Sun, 16 February 2025
Exceptional
Savanah Tue, 28 January 2025
Exceptional
Cynthia Tue, 21 January 2025
Poor
Hamish Thu, 16 January 2025
Convenient location. Basic and in...
Liked: Breakfast was good and the lady making the omelettes was lovely.
Disliked: Room needed some basic maintenance, bath enamel peeling off/drain not working properly/ door between living room and bedroom stiff. Renovations happening at the time of attendance
Landberg Thu, 16 January 2025
Overpriced but enjoyable
Liked: I liked how close we were to everything in the city.
Disliked: The value. For what we got, the price was outlandish.
Elodie Mon, 13 January 2025
Very good
Liked: size of room and staff
Disliked: lot of plastic at breakfast (cups, cutlry....). While LA is burning, it's high time to reduce our carbon footprint
Mark Wed, 25 December 2024
The hotel will be excellent...
Liked: Location
Disliked: It was under construction