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Embassy Suites By Hilton Hotel Nashville - South/Cool Springs eeef - (888) 323-5826
Embassy Suites By Hilton Hotel Nashville - South/Cool Springs, 820 Crescent Centre Drive, Franklin, TN -(888) 323-5826
Area: Cool Springs
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (938 Ratings)
3.5 miles from Franklin centre
BOOK ONLINE OR CALL - (888) 323-5826
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Hotel Description
This hotel is 20 minutes south of Nashville in historic Franklin TN. It offers a free shuttle to locations within a 5 mi radius of hotel. The Embassy Suites by Hilton Nashville South/Cool Springs features an indoor swimming pool sauna and whirlpool. There is a fitness center and a business center for guests to use. Helpful amenities include laundry dry cleaning and an on-site ATM. Also EV chargers for a surcharge are available. All guest suites have a dining area and a seating area with a sofa bed. The rooms come furnished with a microwave and refrigerator. WiFi is available for a surcharge. A full made-to-order breakfast is served every morning at the Cool Springs Embassy Suites. An on-site restaurant the Athletic Bar & Grill is open for lunch and dinner. Room service is available. CoolSprings Gallaria is under 2 miles' drive from the Nashville South/ Cool Springs Embassy Suites. The Nashville International Airport is just over 20 mi away.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
j
Free Parking
A
Business Center
Other Amenities
` Free Breakfast
` Swimming Pool
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Hair dryer
` Microwave
` Coffee/tea maker
` Refrigerator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` 24-hour security
` Designated Smoking Area
` Doorman
` Family Rooms
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Grocery delivery
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` TV & Movies/Shows
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)

Embassy Suites By Hilton Hotel Nashville - South/Cool Springs Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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0.5

Poor - 0.5 out of 5

Kenzmet Mon, 4 November 2024

Remodel this hotel, ruined my...

Liked: Shower pressure and happy hour
Disliked: Absolutely everything where do I start. This is the worst embassy I have ever gone to. It's old and very outdated. Let's start with the breakfast it was cold, and they held the sausage and half cooked bacon hostage. Everything was cold

3.5

Good - 3.5 out of 5

Melanie Sun, 3 November 2024

Good

Liked: Staff were all friendly and helpful, happy hour with drinks and snacks was a nice surprise, bartender was very attentive to a full bar.
Disliked: No hot tub, beds not that comfortable, showers need some updating and deep cleaning.

5

Exceptional - 5.0 out of 5

Jessica Sun, 3 November 2024

It was amazing

Liked: I love it all. The staff the pool the food.

4

Very Good - 4.0 out of 5

Lisa Mon, 28 October 2024

Very good

Liked: Breakfast. Close to restaurants and shopping.
Disliked: The mattress on the sofa bed needs replaced. It was not comfortable at all. I paid 300 + and didn't have a comfortable place to sleep. Also I'm not a fan of having to pay to park now.

3.5

Good - 3.5 out of 5

Washington Mon, 28 October 2024

Good

Liked: The location. It was near the mall and other restaurants and stores.
Disliked: Rooms were Antiquated

3

Pleasant - 3.0 out of 5

Matthew Sun, 27 October 2024

Pleasant

4.5

Wonderful - 4.5 out of 5

Carolyn Mon, 21 October 2024

We were woke up by...

Liked: The breakfast and the cleanliness of the rooms
Disliked: View

2

Disappointing - 2.0 out of 5

Colleen Fri, 18 October 2024

Disappointed

Liked: Not much, breakfast was good though.
Disliked: They need to upgrade rooms badly… look to have been let go

3

Pleasant - 3.0 out of 5

Erica Wed, 16 October 2024

Pleasant

Liked: It was nice, location was good, it was clean
Disliked: The tvs were not smart tvs for the amount of money the rooms are worth. Also the toilets barely flushed.

3.5

Good - 3.5 out of 5

Jonathan Sun, 13 October 2024

Nice hotel and the omelette...

Liked: Good staff. Well serviced and friendly.
Disliked: Crusted food on back of a chair in our suite.

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Embassy Suites By Hilton Hotel Nashville - South/Cool Springs 820 Crescent Centre Drive, Franklin, TN