Embassy Suites By Hilton Hotel Cleveland-Rockside Guest Reviews
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2.2 miles from Independence centre |
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Sabrina Mon, 24 March 2025
It's worth every penny
Liked: We loved everything. We usually don't get to stay in hotels like this because of a strict budget. But we had some play money and the option for afterpay, so for us, this felt like luxury. The hotel is beautiful on the inside and out. The inside is a beautiful kind of open concept. You have walkways on every floor to look out at the lobby of the hotel. Everything was really clean. The restaurant and bar were excellent. I can not express this enough. The bar tenders are hilarious and great company. We had three during our time there. I believe their names were Jackie, Amara, and Carol. Absolute wonderful people. We had Jackie and Amara for the longest time when we were down there our first night. They looked at us and could just tell what we'd like to drink. The atomosphere was phenomenal. I wish i had more money to tip these ladies. I think we only managed around $30 between leaving a tip on the card and cash. They are genuinely worth so much more. Our hotel room was really clean, super spacious. Plenty of towels, comfortable bed. My fiancé and I really just loved it there. We are simple people and are honestly debating on just having part of our honeymoon here, just relaxing at the hotel! To some people, this might be the usual, but if you're used to the best westerns and like the cheaper end and decent quality. This place will make you feel like kings and queens. The food at this place is fabulous, the prices are decent for what you get. The portions are big. The food is seasoned and well prepared. I could go on for so long because this place gave us exactly what we wanted. Just a nice getaway from home. If you have the chance, please give this place a good try.
Disliked: If i have to say something. I think the only thing I could really comment on was the shampoo being out. But honestly, I also could not tell from the side of it where it's supposed to show the level like the rest of the bottles
Tamika Thu, 6 March 2025
Pleasant
Katie Sun, 2 March 2025
I will not be staying...
Liked: I booked a king suite and the room smelled like smoke or must. The carpet was sticky and gross it was hard to walk around on it. None of the side tables were wiped down because it looked like finger nails clippings were on the nightstand next to the bed. All I wanted to do was take a hot shower and go to bed but the bathroom was also not the best there was absolutely no soap, besides an empty box next to the sink so I am assuming the bathroom wasn’t cleaned either. I looked in the tub and there were two USED soap bars. So I’m assuming I was supposed to use the remittence of soap from guest before me which actually made me cry. It was so disgusting and disappointing. I cannot believe they charged $200 for a sticky mess.
Disliked: Not cleaned
Phillip Wed, 26 February 2025
Cavaliers vs Knicks game.
Liked: Had a great time, staff were very friendly and helpful. The room was clean, spacious and comfortable. I would definitely recommend this location.
Ronald Mon, 24 February 2025
Exceptional
Maurice Sun, 16 February 2025
A very relaxing place to...
Liked: Breakfast great friendly staff very helpful
Shanice Mon, 10 February 2025
Exceptional
Muhammad Sat, 1 February 2025
Exceptional
Alie Wed, 22 January 2025
Superb
Maurita Tue, 14 January 2025
Never again
Liked: Big lobby
Disliked: Cleaniness