Good

Good

Very good

Pleasant

Liked: Breakfast is always amazing!
Disliked: There was a homeless man in the parking deck with a weapon, and we informed the front desk. They said they would take care of it, yet the same man was there a few hours later. I also booked our room through booking as always, and they insisted they couldn't find my reservation. Resulting in my account being charged twice. Once through the property and again through booking because I "didn't show up" for my reservation.

Great experience for us especially...

Liked: Great location and breakfast was amazing.

Exceptional

Very good

Liked: The staff is always exceptional. Always accommodating to my needs and always with a smile. This is my second time staying at this location. I am very comfortable here.
Disliked: If I could suggest anything it would be to add more options to the breakfast menu.

Good

Tolerable, but will look into...

Liked: Hotel is attached to the convention center, and we had a dance competition there so the location and ease getting to and from that was perfect.
Disliked: Seems to always have 1 of 3 elevators down and not working, but by Saturday 2 we’re not working out of the 3. With most of the guests there for a dance competition and large wheeled dance bags that can’t be carried up and down 8 flights of stairs it was awful! You would have to wait at least 20 min sometimes more for an elevator. Was told someone would be out to fix it yet the one was out the entire weekend without being fixed. Then was told we could use the employee elevator but that was like a death trap. The thing shook and made crazy noises. With the amount of money paid for a 2 night stay there was very disappointed. Also where they serve the food for breakfast and happy hour needed to be cleaned. If you looked at the rolling doors they were full of dust and dirt. Not to mention the live birds inside the main center area.