Embassy Suites By Hilton Hotel Chicago Downtown Guest Reviews
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3.1 miles from Chicago centre |
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Megan, Chicago, visiting Excalibur Chicago Mon, 12 August 2013
If you're going to charge someone's credit card, make sure you ask them if it's okay! I'm getting married in a week in a half and find this added expense unappropriated!
Disliked: Booking website said 3pm check-in - it was actually 4, so had to wait. Ordered 2 room suite with 2 double beds - got a king and had to go back downstairs from the 11th floor. Was then informed they didn't have my room available and had to switch me to a non-smoking room. It wasn't until I got home and checked my credit card statement that I found they also charged me 75 dollars without telling me they were going to.
Irena Sat, 18 January 2025
Disappointing for an Embassy Suits...
Liked: Location only. This is certainly the worst Embassy Suits experience we have had.
Disliked: There was a big white stain on the carpet in the room! Breakfast was very disappointing, the quality and taste of it.
Mcneal Sat, 18 January 2025
Perfect.
Liked: The hotel was clean, staff professional, and food was delicious! I was definitely happy with the stay.
Cindy Wed, 15 January 2025
Exceptional
Tytianna Wed, 15 January 2025
Exceptional
D. Wed, 15 January 2025
Exceptional
Janet Wed, 15 January 2025
Exceptional
Sherri Mon, 13 January 2025
Short and sweet I saw...
Liked: The location was great the building was very clean the stay was comfortable
Disliked: No complaints
Diego Mon, 13 January 2025
Exceptional
Rita Mon, 13 January 2025
Great location, ample rooms and...
Liked: Breakfast, happy hour.
Disliked: Room staff not paying attention to missing toiletries and towels, specially when is a 6 person suit.
Jeanne Sun, 12 January 2025
I have stayed here many...
Liked: Location, breakfast, restaurant
Disliked: Night staff rude, would not let friend check in as registration in my name and train was late, could have called my cell to verify.