Embassy Suites by Hilton Cincinnati RiverCenter Guest Reviews
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0.4 miles from Covington centre |
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Micah, Millersburg Mon, 28 November 2016
Liked: The staff were nice. The rooms were spacious. The breakfast was really good. Overall a nice experience.
Disliked: Hot water did not work well. It would go cold then warm but not hot.
Gary, Sandy Hook, visiting Madison Theater Tue, 13 October 2015
It's a great location for the Madison Theatre or for sporting events across the river. The complimentary breakfast was great - build your own omelettes!
Liked: All around great.
Disliked: None.
Tonya, Peoria Wed, 5 September 2012
Liked: Very nice; spacious rooms.
Mark Mon, 24 February 2025
chaos
Liked: Staff was very nice.
Disliked: My Booking was not received by the Embassy. I had to call Booking.com because they choose to ignore the emails I sent them. Once I did get ahold of Booking.com and waited on the phone for about an hour they were able to confirm my stay with the Embassy. When I checked into the Embassy, the room that I was given was a single and I booked and paid for a double. I had to go back to the front desk to get a new room. When I got the new double bed room the front door did not lock. You could literally walk right into the room with no key. They sent maintenance to fix the issue however they could not fix the issue so I was moved to a new room. That is three rooms that I was moved to trying to check in while my daughters were there for a dance competition. Again, the staff was very nice however my experience at the Embassy Suites was not the best.
Taylor Mon, 24 February 2025
Very good
Liked: Location, parking, room layout
Disliked: Toilet tank ran constantly
Patrick Sun, 23 February 2025
Very good
Liked: Great location
Disliked: Everything was good
Kateri Wed, 19 February 2025
Good
Disliked: No hot water in the shower
Maribeth Tue, 18 February 2025
Superb
Yolanda Mon, 17 February 2025
Very good
Eddie Mon, 10 February 2025
Had a great time
Liked: Everyone was friendly and a great location
Disliked: Needs some minor maintenance
Latoya Mon, 10 February 2025
I was not happy with...
Liked: The hotel i feel is very nice the breakfast was good and the manager reception is nice
Disliked: The water was not hot. The floor holes in the carpet. Also the room was very cold. I wished it was more better.
Shane Sun, 9 February 2025
Bad
Liked: Nice location
Disliked: No hot water in the shower! Front desk didn't give to shits.
Ashley Mon, 3 February 2025
Passable