Embassy Suites by Hilton Cincinnati RiverCenter Guest Reviews
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0.4 miles from Covington centre |
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Micah, Millersburg Mon, 28 November 2016
Liked: The staff were nice. The rooms were spacious. The breakfast was really good. Overall a nice experience.
Disliked: Hot water did not work well. It would go cold then warm but not hot.
Gary, Sandy Hook, visiting Madison Theater Tue, 13 October 2015
It's a great location for the Madison Theatre or for sporting events across the river. The complimentary breakfast was great - build your own omelettes!
Liked: All around great.
Disliked: None.
Tonya, Peoria Wed, 5 September 2012
Liked: Very nice; spacious rooms.
Carrie Sun, 17 November 2024
Good
Lisa Mon, 11 November 2024
Not sure that I'd ever...
Liked: Noah at the front desk was wonderful. The bartender was wonderful. Beautiful atrium.
Disliked: Room was dirty and dated. Toilet paper frame was falling out of wall and was completely rusted. I found dark black hair in the shower and on the floor. When I complained, a front desk worker (a woman... possible Leah) told me she'd refund my $$ and I could go elsewhere. Furniture was worn out and ripped. Room service for dinner was atrocious. My daughter's food was made wrong and they forgot her side dishes; I ordered a steak and it was inedible b/c it was overcooked and all fat. My mashed potatoes were cold. Asperagus was old. Put food out around 6:45 pm on Friday and at 11:15 on Saturday it was still sitting outside our room.
Jones Mon, 11 November 2024
Very good
Jose Thu, 7 November 2024
Bad
Liked: location
Disliked: all rooms had mildew smell
Robert Wed, 6 November 2024
Very good
Liked: Location was nice
Disliked: Bathroom needs some updates. No working exhaust fan to control moisture during a shower.
Jeffrey Wed, 30 October 2024
Very good
Claire Tue, 29 October 2024
Our favorite hotel never disappoints.
Liked: Breakfast is so good. Love the atmosphere and location.
Disliked: Room was a little warm.
Robert Thu, 24 October 2024
Exceptional
Darin Sun, 20 October 2024
A Perfect location and view.
Liked: The room we had and the location are probably the best there is.
Disliked: Would have preferred a walk-in shower.
Casey Mon, 14 October 2024
I won’t stay again especially...
Liked: It had a good surrounding
Disliked: Water was cold, no WiFi, pool was only 4ft, found out day after we had to pay 12 every time we left and came back when the day before they said we can come and go as we pleased, staff was dismissive and almost aggravated we left and came back. We were offered one drink on the house and told a time different than what was allowed to get it.