Liked: The staff were nice. The rooms were spacious. The breakfast was really good. Overall a nice experience.
Disliked: Hot water did not work well. It would go cold then warm but not hot.

It's a great location for the Madison Theatre or for sporting events across the river. The complimentary breakfast was great - build your own omelettes!

Liked: All around great.
Disliked: None.

Liked: Very nice; spacious rooms.

Very good

Our favorite hotel never disappoints.

Liked: Breakfast is so good. Love the atmosphere and location.
Disliked: Room was a little warm.

Exceptional

A Perfect location and view.

Liked: The room we had and the location are probably the best there is.
Disliked: Would have preferred a walk-in shower.

I won’t stay again especially...

Liked: It had a good surrounding
Disliked: Water was cold, no WiFi, pool was only 4ft, found out day after we had to pay 12 every time we left and came back when the day before they said we can come and go as we pleased, staff was dismissive and almost aggravated we left and came back. We were offered one drink on the house and told a time different than what was allowed to get it.

Overall, very satisfied. Would love...

Liked: Breakfast was amazing!! The gentleman making the omelets was amazing!!!!! An absolutely amazing representation of your facility.
Disliked: The bed was very loud. Squeezed every time I moved.

Exceptional

Liked: Loved all the friendly employees
Disliked: Nothing

Pleasant

The staff, location and viEws

Liked: The entire staff was amazing from the front desk agents, to the bar staff and valet. In addition, location was perfect. I love the view of the river from my room especially at night!
Disliked: The property is very old and outdated. The room door is off of the hinges and extremely difficult to open and close. When I initially entered the room the door fell on me causing me brushing. Then the bathroom sink had a horrible leak and was clogged (this eventually got repaired after multiple times reporting it), the happy hour times for the bar were not given out correctly, tv has no channels and is not a smart television, no apps such as YouTube or Netflix available and mold was on my pillows and they never brought new ones!