Liked: The staff were nice. The rooms were spacious. The breakfast was really good. Overall a nice experience.
Disliked: Hot water did not work well. It would go cold then warm but not hot.

It's a great location for the Madison Theatre or for sporting events across the river. The complimentary breakfast was great - build your own omelettes!

Liked: All around great.
Disliked: None.

Liked: Very nice; spacious rooms.

It was ok.

Liked: Breakfast was awesome, the staff was great, the atrium is beautiful
Disliked: Our room had a terrible smell. We voiced our concerns because it smelled like it could be gas or mildew and no one ever came to investigate like we were told they would.

Please. Save yourself the headache...

Liked: Literally the ONLY good thing about this place was the semi-friendly staff and the location of the hotel.
Disliked: The cleanliness or lack thereof was criminal... at face value the hotel appears stunning. But when you start to really look it is not clean at all. Our room was filthy. Floors look like they haven't been swept, dust everywhere, our bathroom was terrible. Stains, hair everywhere, something in our shower that could've been food or leftover vomit or both... the faucet handles were rusted and dirty. The comforter in our room was torn and when asked for new bedding while we were at my daughter's competition, they came in and remade the bed with the same bedding. I had to have my husband call the hotel from 5 hrs away because I was being passed from person to person when I was just looking for our room to actually be cleaned OR given a different room. Couldn't get a different room because they were "all booked up," BUT there was a room 2 spaces over from us that sat empty all weekend. I know this because the way the hotel is set up they had the drapes open in the living room for all to see... honestly I can't believe this is a Hilton Affiliate. We haven't been able to get ahold of anyone in corporate to file a complaint and are now working with our bank to get a FULL refund. SAVE YOUR MONEY, PLEASE. The location is perfect, but that's literally the only plus to this place. This was our first and last stay with Embassy. I'm not one to complain or put companies on blast, but now that they're hanging up on us and ignoring concerns my patience is gone...

Very good

Staff is wonderful

Exceptional

Exceptional

Exceptional

Liked: Staff was phenomenonal. Room itself was great, bed was ok, couch, ick. Happy hour "snacks" were awful. Ordered from menu which was just ok. Lobby is beautiful and staff great, but it is freezing cold!!
Disliked: Lobby was beautiful but freezing cold. Happy hour drinks were really good and bartender was great, but the "free snacks" were awful and the menu we paid off of was not great! Room was nice but bed and couch need improvement

Good

Extremely disappointing hotel for the...

Liked: Great location. The breakfast Buffett and manager’s special happy hour were the only things keeping me from rating the hotel a 1-star
Disliked: Room smelled damp and when we walked by a neighboring room that was being “renovated” we noticed significant mold on a wall.