Embassy Suites By Hilton Chicago-Naperville Guest Reviews
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2.9 miles from Naperville centre |
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Martinique Mon, 20 January 2025
Superb
Ron Mon, 20 January 2025
My shower was not working
Liked: I was very nice
Disliked: Egg omelette
Karen Fri, 3 January 2025
Exceptional
Janelle Mon, 23 December 2024
Disappointed
Liked: The staff were friendly. Beds were comfortable.
Disliked: Booking.com offered a 2 bedroom suite, described as 1 queen bed in bedroom 1 and 1 queen in bedroom 2. Upon entering the suite, it was much smaller than what was on the website. There was only ONE bedroom with 2 queen beds, one of which was literally next to the windows, so the bed was only accessible from one side of the bed. I called the frimt desk to let them know I'd booked a suite with 2 bedrooms and was told their hotel doesn't have this type of room. :-/ There was nothing they could do. One of the chairs at the table was in really bad shape - the finish was coming off. And there was an empty tissue box in the bathroom - a minor thing, but just one more thing that was surprising, considering I paid almost $300 (with taxes) for one night. I could also hear some sort of pipe noise thru the night - plumbing issue? I expected a completely different experience, considering this was an Embassy Suites. .
Stoll Sat, 21 December 2024
Rude.
Liked: Nothing
Disliked: Customer service
Christopher Fri, 6 December 2024
Very good
Liked: Good location
Disliked: Did not have hot water
Marenda Mon, 25 November 2024
Superb
Denise Wed, 13 November 2024
One of my favorite places...
Liked: Love the breakfast!!
Disliked: A little difficult to figure out how to get there
Oscar Tue, 12 November 2024
Disappointing
Disliked: The room wasn't what I expected very disappointed.
Roberta Mon, 11 November 2024
Exceptional