Embassy Suites By Hilton Chicago-Naperville Guest Reviews
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2.9 miles from Naperville centre |
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Taylor Tue, 11 March 2025
Exceptional
Hamna Sun, 9 March 2025
Bad
Lars Thu, 6 March 2025
Exceptional
Satishnath Mon, 3 March 2025
Passable
Disliked: Upon room check in we noticed that the garbage bins were overflowing with trash and as well some litter on floor. The mositoeizer was empty. These should be min to check.
Markinez Tue, 18 February 2025
Exceptional
Donald Tue, 11 February 2025
Superb
Martinique Mon, 20 January 2025
Superb
Ron Mon, 20 January 2025
My shower was not working
Liked: I was very nice
Disliked: Egg omelette
Karen Fri, 3 January 2025
Exceptional
Janelle Mon, 23 December 2024
Disappointed
Liked: The staff were friendly. Beds were comfortable.
Disliked: Booking.com offered a 2 bedroom suite, described as 1 queen bed in bedroom 1 and 1 queen in bedroom 2. Upon entering the suite, it was much smaller than what was on the website. There was only ONE bedroom with 2 queen beds, one of which was literally next to the windows, so the bed was only accessible from one side of the bed. I called the frimt desk to let them know I'd booked a suite with 2 bedrooms and was told their hotel doesn't have this type of room. :-/ There was nothing they could do. One of the chairs at the table was in really bad shape - the finish was coming off. And there was an empty tissue box in the bathroom - a minor thing, but just one more thing that was surprising, considering I paid almost $300 (with taxes) for one night. I could also hear some sort of pipe noise thru the night - plumbing issue? I expected a completely different experience, considering this was an Embassy Suites. .