Embassy Suites By Hilton Charleston Guest Reviews
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0.3 miles from Charleston centre |
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Michael S, Mason, visiting GoMart Ballpark Mon, 31 July 2023
Stayed so I could be in walking distance to GoMart Ballpark; friendly and helpful staff; nice room and nice layout of hotel; pet friendly. Highly recommend.
Liked: Location; very nice room; easy check in; pet friendly.
Disliked: Nothing.
Joanne, Glenville, visiting Charleston Municipal Auditorium Thu, 14 June 2018
We love this hotel for everything - room, food, etc. except housekeeping. They harass you.
Liked: The accommodation and atmosphere as well as the evening reception and breakfast.
Disliked: Yes! The housekeeping staff kept knocking in the morning three hours before checkout. Once, even actually entering. Luckily we were dressed but could have been indisposed. It felt like harassment or that they wanted us out 3 hours early. We were on vacation!
Terry, Lucasville, visiting Charleston Municipal Auditorium Wed, 1 July 2015
It is a nice hotel, but probably won't stay again. Too pricey. I was really disappointed there was no free wifi, especially at $200 a night! I'm not going to pay for internet when I've already spent that much on the room.
Liked: Room was nice. Service friendly.
Disliked: No wifi.
Shannon, Weston Mon, 30 July 2012
Everything I wanted and much more; the staff was extremely friendly - the best I have ever seen. The hotel was beautiful, and very clean.
Liked: Wonderful; beautiful; friendly.
Atkins Mon, 28 October 2024
Exceptional
Liked: So clean
Disliked: Everyone was so nice
Margaret Mon, 28 October 2024
Very good
Liked: We liked the location related to downtown. The bed and room were comfortable.
Disliked: Our room didn’t get cleaned while we were there. I did report this to the staff.A piece of cake sat out on a table in the upstairs hallway in front of the elevators for a day a half.
Kenneth Sun, 27 October 2024
Very good
Chanya Sun, 27 October 2024
Superb
Liked: Cleanliness & Breakfast
Disliked: No room to park
Gretchen Thu, 24 October 2024
Good
Robin Mon, 21 October 2024
great place to stay
Liked: We had a great breakfast; chief was very friendly. Rooms were clean and quiet. Beautiful hotel. Parking ok, a little far to walk unless you were able to park in front of the hotel-but limited parking there
Disliked: had a gas leak as soon as we arrived. BUT staff was great to assist us, and fire department was there promptly. Stood outside 30-40 minutes waiting for gas to clear but went right back to our rooms.
Amanda Mon, 21 October 2024
Passable
Liked: Location
Disliked: Facilities - someone hosted a birthday party at pool and brought in food and huge coolers. There were 40+ kids in the pool, way over capacity. It was very clear this was against policy, but no staff did anything. We booked a family vacation and this was our single night to have the kids swim in a pool, only to have this experience. The pool was cloudy and gross after the party. Room itself was worn - furniture had rips and holes in it, tables were worn and tattered.
Sarah Sun, 20 October 2024
Exceptional
April Sun, 20 October 2024
Good
Liked: Good location, comfortable beds, plenty of room with 2 people in each room.
Disliked: The price seemed high, plus the added $15 plus tax for parking, which I was told upon check in. The bathrooms had lots of mold and rust, no exhaust fan. Breakfast seemed good, but we couldn't get a protein. The line for omelletes was really long, the eggs on the bar looked horrible, and the bacon and sausage pan was empty.
Catherine Sun, 20 October 2024
Exceptional