Embassy Suites By Hilton Birmingham / Hoover Guest Reviews
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10.5 miles from Birmingham centre |
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Thomas Mon, 31 March 2025
Very good
Liked: Enjoyed the stay, very nice and staff was great.
Patrick Sat, 29 March 2025
Exceptional
Andrea Wed, 26 March 2025
Superb
Latoya Sat, 8 March 2025
Passable
Campbell Thu, 20 February 2025
Passable
Liked: I really Loved the location of the hotel. The Breakfast was Amazing and so was the staff
Disliked: I HATED the fact that at check-in I DIAMOND member with HILTON couldn't get a late check-out. The worst was when I went to take a shower there was NO HOT WATER. The front desk should have advised all customers of that issue. So Saturday and early Sunday morning NO HOT WATER. At checkout I asked what compensation will be given to customer effected I was told to contact BOOKING.COM. Lastly in my bathroom above the toilet they failed to complete prior maintenance. What compensation is given considering I'm a Diamond member with HILTON
Cameron Wed, 19 February 2025
Exceptional
Woods Wed, 19 February 2025
Very good
Liked: Staff was kind facility was clean and the breakfast was good.
Disliked: Water pressure was horrible at night. In the morning the water would not warm up.
Ashley Tue, 18 February 2025
My family enjoyed our stay.
Liked: The free breakfast and free drinks and snacks in the evening.
Disliked: Pool was closed for entire day but it opened when we were leaving and they did extend our check out so my son could swim.
Canosha Tue, 18 February 2025
Superb
Liked: The wrong was very clean and comfortable nice location
Disliked: A room above me or over from me was making loud noise from 11:00 to 4:00 in the morning sounds like they were watching the game or having a party
Dara Tue, 18 February 2025
Exceeded expectations!
Liked: Great staff! Beautiful facility. Convenient location. Wonderful place to stay! Exceeded expectations!
Disliked: Everything was wonderful! It would have been even better if there had been more light by the bathroom mirror.