Embassy Suites by Hilton Asheville Downtown Guest Reviews
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Lina Tue, 10 September 2024
Exceptional
Liked: Great Hotel love it room fabulous nice clean , beautiful view
Tracy Sun, 8 September 2024
Great place to stay.
Liked: I like how the breakfast was set up, you could wait for omelet or go to buffet style. Location was excellent.
Disliked: I wouldn't change anything..
Seema Fri, 6 September 2024
Fantastic staff…very helpful, polite and...
Liked: New facility, great attentive staff, wonderful service
Disliked: people on the floor above us made so much noise running around and dropping things. needs better sound proofing
Gary Fri, 6 September 2024
Good for a few nights...
Liked: Great location, good room size and hotel facilities for short stayover
Disliked: Breakfast capacity is a major issue on the weekends.
Daniel Tue, 3 September 2024
Superb
Anna Tue, 3 September 2024
Exceptional
Rajiv Tue, 3 September 2024
Good experience, would stay again....
Liked: Great location. Brand new hotel. Breakfast was good; the omelet station makes all the difference. If up to it, the free drink hour w/ snack spread is great.
Disliked: Valet is a rip off and forced on you if parking with Embassy. The water bottles behind the front desk is ghetto. We have to ask for water bottles? I found out halfway through reservation that I could have 2 ×16oz water bottles for being hhonors member (like most ppl are). I booked the most expensive room they offer with my hhonors, and it showed my name on room tv at check in; the bottles should be in the room! They could charge like 50 cents or 1 dollar extra per room in the actual rate and still make money off it. That was off-putting. Sofa bed for kids, like most hotels out there, was completely uncomfortable. Kids ran into our bed in middle of night each night....needless to say, we didn't sleep well the entire vacation. Pizza on top floor was okay, not worth the hype. I'VE MENTIONED A LOT HERE, BUT POSITIVES FAR OUTWEIGH THE NEGATIVES. WE WOULD DEFINITELY STAY AGAIN. Would definitely do things a bit different next time knowing what we know.
Rafael Fri, 23 August 2024
Exceptional
Janelle Sun, 18 August 2024
Exceptional
Angela Thu, 15 August 2024
We had an excellent time.
Liked: The facilities were very clean and high end
Disliked: The city view was mostly of the parking garage