Elite Hotel, Rome | ConcertHotels.com

Exceptional

Liked: Great option in a good region but not so noisy street, which is perfect in Rome. Rooms were modern and with good amenities.

Great location, clean facilities, friendly...

Liked: Great location, staff really friendly and helpful, facilities clean

It was great!

Liked: We loved it! It was very quiet at night and that’s a huge advantage :) friendly staff, perfect cleaning service, all necessary amenities.

Don’t stay here if you...

Disliked: I developed a bad allergy while staying there. We checked out on 17th of February and even today (23rd of Feb) my allergy in not gone. Everything was dusty.

Overall great experience and lovely...

Liked: Perfect location, close to the most of attractions like Trevi fountain and Spanish steps etc.
Disliked: All ok

Very good

Good

Perfect room great location

Liked: We enjoyed our stay in the hotel Elite. The room was perfect size , very comfortable and the bathroom was clean and right size for a family. The staff of the hotel was very friendly and helpful. When we arrived I kind gentleman helped us with our luggage . Before we made our reservation I had emailed the hotel to inform about my daughter’s allergies. Front desk responded and made sure that we wouldn’t have any problems during our stay to the hotel. The location is just in the middle of everything! We’ve walked all over the city and metro was 5 min walk .Everything was perfect!

The worst stay EVER

Liked: ONLY THE LOCATION
Disliked: This is the 4th time I've stayed at this specific hotel, and I’ve ALWAYS been very satisfied with all the amenities. However, this particular stay was THE WORST.We booked 2 rooms because there were 3 of us, both superior rooms. We arrived in the afternoon and immediately went to the city. Upon returning, one of the rooms (303, if I’m not mistaken) had a wooden pine door on the wall (the person staying in that room is allergic). Since there was no one at reception after 5 PM, we called another number we were given for the White Hotel. The person in charge at reception was incredibly rude, sarcastic, and completely unhelpful. He didn’t even bother to come to the hotel to see the situation for himself.Initially, he suggested we move to Hotel Academia, which is terrible (we stayed there before). Then, when I said I would contact Booking, he miraculously found a room at the White Hotel, even though he previously claimed it was fully booked. We suggested that since one of the rooms they gave us was a triple room, they could refund us, but he rudely refused.Not only was there no assistance with our luggage, but we also had to move rooms ourselves because the staff was rude and indifferent. I have never encountered such behavior anywhere else!Hotel Elite is the absolute worst! It would also be a good idea to provide customers with what you show in the photos and pay more attention to cleanliness and odors.The only thing you seemed to care about was that we paid the city taxes and checked out by 11:00 AM.