Elite Hotel Arcadia Guest Reviews
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1.1 miles from Stockholm centre |
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Jing Sun, 30 March 2025
Very good
Gert Thu, 27 March 2025
Good
Liked: Clean rooms, easy to access
Disliked: The building and the rooms are worn out. The price-quality ratio is rather bad...
Mos Tue, 11 March 2025
There were bugs everywhere in...
Corina Wed, 5 March 2025
Superb
Liked: Close to university campus
Disliked: N/a
Inna Sun, 16 February 2025
Bad
Liked: Food
Disliked: Elite" in the name of the hotel looks like a stupid joke to me after staying there.We decided to book a little getaway with my husband for the weekend.We booked Deluxe Double Room with a bathtub. They even asked if we want to specify anything during the booking and I highlighted that the bathtub is A MUST in the room as this was the only reason why we've chosen this hotel (we live in apartment not far from the hotel and we have only shower at home).When we checked in and got the keys to the room,it turned out that there is no bath! Even the shower is with such a short curtain that it floods all floor so you can't get in the toilet without getting your feet wet. They have nothing to mop the water or anything like that🥵When we saw that there is no bathtub,we went immediately down to reception and asked for help.I showed the receptionist the pictures from their website where this room exactly is shown with the beautiful big tub!He was very friendly, but he kept saying that he is quite new here and he needs to phone somebody to figure it out.Aparently,there were no rooms available in the hotel at that moment and he couldn't cancel our booking with a refund.I insisted on doing something so he came up with an idea to give us two 100sek vouvhers for the discount at their restaurant. The vouchers were valid only during our stay,which was February 15-16 (Saturday and Sunday). At first we agreed even though the room cost around 1500 sek and this discount was nothing.But when we went down to have dinner, it turned out that the restaurant IS CLOSED on Saturdays and Sundays! So their "excuse" was just a spit in our faces!Moreover,even that freaking shower appeared to be mouldy and the doors to the bathroom were squeaky and not closing properly.Also, the TV remote didn't work properly as the batteries were low and when I went down to ask for new ones,there was noone at the reception.
Tarja Sun, 16 February 2025
Impossible to receive a receipt
Liked: Breakfast
Disliked: The hotel refuses to provide a receipt of your payment
Dana Sat, 15 February 2025
nice place to test, but...
Liked: typical hotel
Disliked: not clean, furniture is old
Stefano Fri, 14 February 2025
Stockolm is very beautiful city!
Liked: Breakfast: fantasticbed: not very wellposition: very well
Disliked: The cleaning of the room was not done well, with dust on the windowsill
Dempers Wed, 12 February 2025
Good
Karoline Fri, 7 February 2025
A lovely hotel with amazing...
Liked: I liked their focus on sustainability.
Disliked: The room was a bit cold as I stayed there during wintertime, but I could probably have asked the staff to turn it up.