Extremely happy with our first...

Liked: Location, staff, facilities, all were amazing

Superb

Liked: Experience
Disliked: Price of cocktails

Exceptional

Overhyped, not worth the money

Liked: Breakfast was okay
Disliked: Certainly! Here’s the revised and concise version incorporating all your original points along with the additional details:I recently stayed at Elements of Byron Bay and was thoroughly disappointed.Terrible Customer Service:From the moment we arrived, the staff were indifferent and unhelpful. Simple requests, like adjoining tables for dining with friends, were ignored. Despite an empty table nearby, our request was denied without apology or effort to accommodate us.Uncomfortable Beds and Unclean Facilities:The beds were uncomfortable, making restful sleep impossible. Additionally, our room was not properly cleaned, with dust and mold evident in the bathroom.Unaccommodating to Simple Needs:Traveling with another couple, we requested adjoining tables at the restaurant to enjoy our meals together. Our request was denied, with the staff insisting that the table was reserved. However, the table remained empty throughout our meal, and the host was dismissive and unapologetic.Adult Pool Inconveniences and Early Closure:One of the reasons we chose this resort was for the adult pool, which was advertised as a relaxing amenity. Unfortunately, the pool closed at 8 PM every night instead of the promised 10 PM, limiting our evening relaxation.Poor Value for Money:For the high price, the resort failed to deliver. Amenities were outdated, and several advertised features, like spa services, were unavailable. We felt that we did not receive value for our money, especially considering the numerous issues we encountered.Noisy Environment and Unreliable Wi-Fi:The resort was noisy, disrupting our peace. The Wi-Fi was extremely unreliable, making it difficult to stay connected and manage even basic online tasks.Inadequate Dining Options:The on-site dining options were limited, overpriced, and of poor quality. The quality of the food did not match the high prices, and service in the restaurant was slow and inattentive, further detracting from the dining experience.

Amazing place with great amenities...

Liked: Amazing location with a great buffet breakfast with a great gluten free range

Exceptional

Superb

Good

Exceptional