Element San Antonio Riverwalk Guest Reviews
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Joe Mon, 18 November 2024
The staff were very helpful
Liked: breakfast was really great. the selection and service were excellent
Disliked: Nothing really. Everything was great
Angelica Mon, 18 November 2024
Exceptional
Liked: Loved the cleanliness of the location as well as the drinks served at the hotel bar and the rooftop bar. The room was bigger than expected and wished we could have stayed longer
Disliked: No complaints
Mark Sun, 10 November 2024
Classy hotel
Liked: Very clean throughout the hotel and in our room. Super friendly staff at the front desk. We were a short walk to the River Walk and Houston Street. Also, very nice breakfast with numerous options!
Disliked: The exterior windows could use a cleaning. However, it is primarily because there is so much construction in progress on the roads in preparation for March Madness in Spring 2025.
Tamra Wed, 6 November 2024
Exceptional
Liked: The rooms were clean and the staff was accommodating.
Disliked: The lights are motion lights and if you were in the shower or using the toilet the lights would go off and it would take a few minutes before you could get them back on. It was dark!
Cristian Wed, 6 November 2024
Exceptional
Liked: Perfect location, near to riverwalk, staff very friendly, good breakfast.
Arthur Tue, 29 October 2024
Exceptional
David Mon, 28 October 2024
Passable
Disliked: The bed was not comfortable. My wife and I both left there being sore from the uncomfortable bed. The eggs at the continental breakfast had a bad taste.
Anthony Tue, 15 October 2024
Overall not bad, but not...
Liked: The room was clean and comfortable, and the hotel was in a good area close to the riverwalk.
Disliked: The room was a bit on the small side, it wasn't a huge deal since we weren't in the room much, however having stayed at other hotels in this area it was definitely on the small side comparatively. The toilet would also leak from the base which was not ideal.
Paulette Fri, 27 September 2024
daily reception - a nice...
Liked: Thé breakfast was good with a lot of choices. I especially appreciated the fresh fruit.
Disliked: Our room wall shared the wall next to the elevators, so we heard a lot of elevator noise. A table with a couple of chairs would have been nice. The room was spacious so lots of room for a bistro set.
Annette Thu, 26 September 2024
Great hotel, and really good...
Liked: Well thought out room. Lovely and big and clean. Great location and easy parking. Helpful and friendly staff.
Disliked: There weren’t any negatives.