Element San Antonio Riverwalk Guest Reviews
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Arthur Tue, 29 October 2024
Exceptional
David Mon, 28 October 2024
Passable
Disliked: The bed was not comfortable. My wife and I both left there being sore from the uncomfortable bed. The eggs at the continental breakfast had a bad taste.
Anthony Tue, 15 October 2024
Overall not bad, but not...
Liked: The room was clean and comfortable, and the hotel was in a good area close to the riverwalk.
Disliked: The room was a bit on the small side, it wasn't a huge deal since we weren't in the room much, however having stayed at other hotels in this area it was definitely on the small side comparatively. The toilet would also leak from the base which was not ideal.
Paulette Fri, 27 September 2024
daily reception - a nice...
Liked: Thé breakfast was good with a lot of choices. I especially appreciated the fresh fruit.
Disliked: Our room wall shared the wall next to the elevators, so we heard a lot of elevator noise. A table with a couple of chairs would have been nice. The room was spacious so lots of room for a bistro set.
Annette Thu, 26 September 2024
Great hotel, and really good...
Liked: Well thought out room. Lovely and big and clean. Great location and easy parking. Helpful and friendly staff.
Disliked: There weren’t any negatives.
Othon Tue, 24 September 2024
This hotel was exactly what,...
Liked: The breakfast and staff attending to the breakfast was significantly better than anticipated. Really good options, quality and presentation. Great job.Finishes, towels, amenities, accommodations, etc. all very tasteful. clean and inviting.Tasteful lobby and room decor. Tea, coffee and water available in the lobby. Inviting and pleasant experience overall.
Disliked: We paid for a room with king bed, as advertised, but on arrival we discovered that, while the platform may have been king-sized, the mattress most certainly was not. It was probably queen-sized. I attached photos to illustrate the discrepancy. So that was a bit disappointing, possibly disingenuous. No way to know if that was short-term or prevalent.It was large enough that we weren't compelled to complain, but since you asked...That said, the mattress and bedding materials, comforter etc. were really comfy.
Sara Tue, 24 September 2024
Exceptional
Francia Sun, 22 September 2024
Superb
Elizabeth Sun, 22 September 2024
Exceptional
Kerry Fri, 20 September 2024
Superb
Liked: Great facilities and staff. Location was great being very close to riverwalk area.