Element New York Times Square West Guest Reviews
Write a review
Write a review
Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017
Very nice, comfortable place.
Liked: Clean.
Disliked: Elevators.
Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017
Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.
Liked: Bed was very comfortable.
Disliked: None.
Ada, Bristol, CT Sat, 21 July 2012
Liked: Staff very helpful and polite. Will stay again next visit to NYC.
Derek Fri, 6 September 2024
Good
Disliked: Breakfasts were all the same the lifts were appaling
Marco Thu, 5 September 2024
Great Location Near Times Square
Liked: Close to both Penn Station (easy train ride to Newark Airport/NJTransit and the US Open/LIRR) and Times Square/42nd Street (subway). Breakfast was more than just a continental breakfast - had scrambled eggs, bacon or sausage, pancakes. Weekday evening social hour with free wine/beer and snacks was great.
Disliked: The wait for elevators was long during breakfast times/check out times. But no problem other times.
Hailu Wed, 4 September 2024
Very good location and Nice...
Liked: Staffs are supportive. The location is excellent. If we’re the owner, I could have provided various options for breakfast as well as happy hours. No fish, chicken and fruit/ organic juices.
Disliked: The space including elevator and the number of people who receive services do not match.
Ericsanchez Tue, 3 September 2024
Poor
Liked: The location of the hotel
Disliked: The room missed shampoo and body wash since day one. I reported in person and the personnel didn't take care of it. Also, when they clean the room they still miss to fill out Body wash and shampoo (I ended up buying from a local store). Also, one to the mattress was damaged since day one. I reported as well and nobody check it. Honestly the personnel in this hotel need to improve.
Keshia Tue, 3 September 2024
Great trip.
Liked: The location and room was very nice and convenient to our plans to see a couple broadway shows and the US Open.
Disliked: The only thing we didn’t like was the elevators. There were only three and it often took a long time to get one to stop on the 31st floor and take us to the lobby.
Gabriela Tue, 3 September 2024
Very good
Aria Tue, 3 September 2024
Exceptional
Liked: I’m happy to stay in this hotel when I come again I will choose this hotel thanks
Kay Mon, 2 September 2024
Exceptional
Meir Mon, 2 September 2024
Superb
Sylvain Sun, 1 September 2024
Exceptional
Liked: Breakfast
Disliked: N/A