Element New York Times Square West Guest Reviews
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0.4 miles from New York City centre |
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Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017
Very nice, comfortable place.
Liked: Clean.
Disliked: Elevators.
Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017
Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.
Liked: Bed was very comfortable.
Disliked: None.
Ada, Bristol, CT Sat, 21 July 2012
Liked: Staff very helpful and polite. Will stay again next visit to NYC.
Tea Fri, 14 March 2025
Unforgettable
Liked: Perfect stay with excellent service. Polite staff—especially Martina, who was exceptional! ❤️
Disliked: I liked everything
Radiance Fri, 14 March 2025
Exceptional
Tahir Fri, 14 March 2025
Fantastic location but like most...
Liked: Location is great, just a few minutes walk from Times Square
Disliked: Lifts were not working and they didn’t provide water on a daily basis
Jean-francois Fri, 14 March 2025
Very good
Liked: Very friendly staff. Always ready to find solution and help the guests Superb location
Disliked: The breakfast was of rather poor quality. Insustrial goods. Although I have been warned in advance that one of the 3 elevators was out of order the waiting time at the 2 remaining elevators was some times horrible. Some mornings I went down by the stairs (33 floors)
Lindsey Fri, 14 March 2025
Good
Liked: Location was Fantastic room was a great size and staff were lovely. Complimentary Happy hour was a great touch to our stay. I would book again if I return.
Disliked: Long waits for the lifts and very small inside. Very busy at breakfast time and not enough space to move around at times.
Durant Thu, 13 March 2025
Good
Ethan Thu, 13 March 2025
Great place
Liked: Great location and clean room
Disliked: Street noise on low level
Janna Wed, 12 March 2025
Very good
Liked: Location, comfort,staff
Disliked: Elevators that didn’t work or were slow
Agnieszka Wed, 12 March 2025
Perfect hotel for a short...
Liked: Very close to Times Square and subway Station
Disliked: High floor room with city view and very good breakfast!
Kiran Tue, 11 March 2025
Exceptional