Element New York Times Square West Guest Reviews
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0.4 miles from New York City centre |
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Beverly, Grand Prairie, visiting BB King Blues Club New York Tue, 24 October 2017
Very nice, comfortable place.
Liked: Clean.
Disliked: Elevators.
Keith, Martin, visiting Majestic Theatre on Broadway Sat, 8 July 2017
Great location for the price will stay here again on our next visit. Room was clean and staff was very helpful.
Liked: Bed was very comfortable.
Disliked: None.
Ada, Bristol, CT Sat, 21 July 2012
Liked: Staff very helpful and polite. Will stay again next visit to NYC.
Issac Wed, 12 February 2025
Passable
Milena Wed, 12 February 2025
Good location hotel
Liked: Location was great! Room was a bit tight but still ok. Kitchenette was well equipped. Staff at the reception and breakfast were friendly.
Disliked: Furniture, including beds are quite depreciated. It was a big surprise to us that breakfast was served in a premise including a covered terrace which were not heated at all! It was freezing cold and very unpleasant to sit and have breakfast. The cleaning lady was very unprofessional not delivering even the bare quality of what was expected - room was not cleaned properly, no replenishment of shower gel, toilet paper, coffee was made. We had to go downstairs to the reception to get those when needed.
Lisa Mon, 10 February 2025
Highly recommend- will book again
Liked: The mini kitchen in the room was fabulous and the bed was amazing. The staff were all courteous and helpful. Great choice for breakfast- I was expecting just cold continental.
Disliked: The lifts were all little bit of a pain, but we didn't have to wait very long, 5 mins max
Carrion Mon, 10 February 2025
Exceptional
Jakob Sat, 8 February 2025
Good
Disliked: The elevator + the way to busy breakfast
Robert Fri, 7 February 2025
Exceptional
Vitalis Fri, 7 February 2025
Pleasant
Teesha Thu, 6 February 2025
Amazing
Bogdan Thu, 6 February 2025
Superb
Guzman Wed, 5 February 2025
Pleasant