Element Denver Downtown East Guest Reviews
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0.5 miles from Denver centre |
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William Tue, 1 April 2025
Exceptional
Karsyn Fri, 28 March 2025
Superb
Charles Thu, 20 March 2025
Very good
Liked: Pet friendlyCleanBreakfastConvenient
Disliked: Check-in-clerk was a little terseThe sleeper couch was very uncomfortable
Miranda Thu, 20 March 2025
It was a great experience...
Liked: The location had access to many restaurants and places we needed.
Disliked: Our neighbors were up late and were loud.
Molly Thu, 13 March 2025
Very good
Liked: The breakfast was so nice to have, and the breakfast location made you feel like you were eating out instead of in a conference room. The King suite was perfect for us and our son because we had separate spaces.
Disliked: The bed were ok, but we woke up with sore backs each morning. Also, and there isn't much to be done about this, but the street noise was pretty loud at night.
Monica Fri, 7 March 2025
Exceptional
Sondos Thu, 20 February 2025
Very good
Liked: The hotel is good, clean and close to the downtown.
Disliked: The hotel has problems related to payment. My credit card was repeatedly accessed and amounts were withdrawn daily and repeatedly throughout my stay without informing me, with large amounts being reserved from my credit card larger than the room reservation amount, knowing that when I entered the hotel on the day of entry, approval was obtained to reserve the entire room amount for the reserved period with an additional security deposit for the room, but the hotel reserved many amounts repeatedly and the reception was informed of this, but to no avail, in addition to the poor treatment of the reception staff when I informed them of the problem, that many amounts were reserved from my credit card and they entered the card and reserved large amounts, which led to the entire card balance being reserved, which depleted the balance and led to my credit card being stopped by my bank to protect the card because they believed that the card was hacked, and for security reasons the card was seized due to their repeated access to the card and the entire card balance being reserved, which caused me a problem that my card was stopped because of them and the entire balance was reserved. When speaking with the receptionist, his response was very bad and he said if you don’t like something, leave the hotel. With this response, his manner was inappropriate and he denied and lied about what we said about the adult reservation. When we reviewed and verified, it turned out that the reservation existed and the amounts were being deducted from the card repeatedly and daily. He was informed of this because you entered the card and made repeated operations for the wrong reservation by the hotel.
Diane Fri, 14 February 2025
Superb
Liked: Nice breakfast included in the stay. Fresh hot cooked to order eggs. Great value for the price
Shelby Thu, 13 February 2025
Exceptional
Lisa Thu, 30 January 2025
Superb