Would not recommend the restaurant but definitely use the hotel.

Liked: Check in was quick and easy; very friendly.
Disliked: Restaurant was overpriced with little to no choices on menu; manager told waiter to not give us a simple menu.

Superb

Very good

It was relaxing and comfy!

Liked: Downtown SF, pet friendly and complimentary fruit water and coffee bar.
Disliked: Remote was missing and a hand soap but they brought it promptly.

Exceptional

Exceptional

Great location staff was helpful...

Liked: Location and the staff was 10/10
Disliked: The shower could be updated

Exceptional

Liked: The location is seriously the best- walking distance to everything. The staff is friendly and informative. Valet is nice. There’s two hot tubs and one pool which is also heated. The hotel isn’t noisy and the beds were comfortable.
Disliked: Nothing

Passable

Liked: The location is great. The valet underground parking is great if you have a packed car and you don't want to have to bring everything inside.
Disliked: The wood floors in our room needed to be vacuumed. They were dusty. Also one of the bedside lamps did not work. There was a piece of dislodged tile in the bathroom next to the shower. Carpets outside the elevator doors were grayed and torn. The upkeep just doesn't seem to be very good at this property.

Very good