Superb

Liked: Great location and helpful staff.

All together- Robert had made...

Liked: Robert the receptionist at night was very understanding that will be arriving late and will not make the check in time at 10pm. Had accommodate us. Even lets us park our car during an exploration in universal studios the next day.
Disliked: The only I find lacking was - they offered coffee on the room but no cups or cream.And in the website - they said continental breakfast available and went to nearest lobby entrance in my room- and the am receptionists stated (which I forgot to ask for his name) it’s in main lobby. So we went and the only thing there was stale coffee and 3 muffins. And we wasn’t helpful.I’m also there to check-out and no personal on the lobby. Need to call multiple times and he seems not interested of helping us.

Very good

Good hotel near Universal Studios

Liked: Great location - 15 minutes walk to the Universal Studios free shuttle. Very nice and clean rooms, friendly staff.
Disliked: Everything was good. Thank you

Superb

Decent stay. Loud neighbor and...

Liked: Nice little cottages. Right down the street from universal.
Disliked: Thin walls, lights in the courtyard are on all night.

Exceptional

The hotel was clean, close...

Liked: The hotel was so close to Universal Studios for a fairly decent price! We were able to Lyft to and from the park for about half the price of parking. The property itself is very charming, with cute lights and plants located around the lot that felt very cozy. There’s tons of stores and restaurants nearby but even though it was on a fairly busy street, the room was nice and quiet. Everything was very clean and neat and they even left a cute bouquet of plastic flowers on the pillow. The staff is the greatest part about this property though! We encountered three different staff members during our stay and all of them were some of the nicest and most attentive people I’ve met at a hotel. I had an issue with Booking.com saying my credit card didn’t go through day of and I didn’t receive the email notifications to update my payment with warnings that my booking could be cancelled until after the deadline. One call to the front desk and they cleared everything up and we were able to check in no problem! We also had an issue with our TV only being able to turn on but not change the channel and the staff actually installed a new sensor on our tv within minutes. I would stay here again absolutely and I already want to go back!
Disliked: I do wish that the pictures online showed the motel style rooms as well because I only saw the bungalow style from Booking so I had assumed we would get to stay in one of the cute little units but it was a more classic motel style. Still cute and clean, just a little unexpected.

Superb

Liked: Free water Accomodated to provide 2 queen beds.Fridge and microwaveExcellent cleaning2 block from Starbucks and a mile from our family's apartment
Disliked: Had to request a table lamp which was provided.