Superb

Elegant townhouse, perhaps trying a...

Liked: Gorgeous townhouse with high ceilings and eclectic decor. The manager was knowledgeable and interesting, and we felt very much at ease.
Disliked: Having come from the Roma Norte and Condesa districts, San Rafael is much less relaxed and elegant - perhaps we were naive but certainly a busier, less attractive part of town. The building itself at times felt like it was trying too hard to be eclectic and quirky, to the neglect of some basic needs. For example, our door didn’t have a door handle so we had to open it via the key and coat hook (surely not that hard to fix?). Also, after requesting that the sofa bed be unfolded and made up on arrival, this wasn’t done until the third night of a three night stay, which was a little disappointing.

The staff were exceptionally helpful...

Liked: Breakfast good, location authentic, local, not touristy.
Disliked: The coffee could be a little better, hotter!

Exceptional

Fantastic stay, highly recommend and...

Liked: The design is just beautiful
Disliked: No drinking water available at the moment

Exceptional

It is a good alternative...

Liked: The place is well located. The breakfast is great. No AC made it hot. Opening windows made it loud. The shower pressure is very low. Lots of steps to get to the second floor; elder folk request downstairs rooms, It is nice to be in a quaint setting and away from big hotel lobbies.

Exceptional

Superb