El Patio 77 B&B, Miguel Hidalgo

awesome little boutique hotel

Liked: The hotel is really cute, conveniently located within colonia San Rafael, and the hosts were very attentive and answered any questions we had via Whatsapp when not in office. They cleaned our room very nicely and replaced towels while we were out and about. It is really nice to have the kitchen there so you can put leftovers in the fridge or grab coffee/tea any time. I also appreciated that they are making an effort towards sustainability with biodegradable soap and water/energy-saving appliances in the rooms.
Disliked: Not much to complain about! I wouldn't recommend using the laundry service as it's a little spendy and there is a laundry place right down the street (unless you have just one item of clothes or really can't spare a moment to take them to the cleaner) but they are very upfront about the cost of every service they offer-I'm just not very good at guessing how much my clothes weigh ;)

Exceptional

Lovely & so helpful staff,...

Exceptional

Liked: Location, staff and room
Disliked: Nothing

Superb

Elegant townhouse, perhaps trying a...

Liked: Gorgeous townhouse with high ceilings and eclectic decor. The manager was knowledgeable and interesting, and we felt very much at ease.
Disliked: Having come from the Roma Norte and Condesa districts, San Rafael is much less relaxed and elegant - perhaps we were naive but certainly a busier, less attractive part of town. The building itself at times felt like it was trying too hard to be eclectic and quirky, to the neglect of some basic needs. For example, our door didn’t have a door handle so we had to open it via the key and coat hook (surely not that hard to fix?). Also, after requesting that the sofa bed be unfolded and made up on arrival, this wasn’t done until the third night of a three night stay, which was a little disappointing.