Bluegreen Vacations Eilan Hotel and Spa Ascend Resort Collection Guest Reviews
Write a review
Write a review
Kathryn Sun, 9 February 2025
Go stay down the road...
Disliked: Felt like a deserted hotel. Very bizarre experience. I wouldn’t stay again. Didn’t feel like a normal resort. Way overpriced for what you get.
Anthony Tue, 28 January 2025
I had a wonderful experience.
Liked: This hotel is exceptional! With its welcoming ambiance and attentive staff, I strongly recommend it to anyone planning a visit to San Antonio. You'll enjoy a comfortable stay in a prime location that allows easy access to all the attractions the city has to offer.
Disliked: Nothing
Rebecca Sat, 4 January 2025
Great location however pricey. Room...
Liked: Location
Disliked: Did not feel clean. Sheets did not smell fresh. There were questionable stains on the headboard and sofa.
Reyes Tue, 24 December 2024
Besides the dirty bandaid in...
Liked: The location was excellent
Disliked: Room had dirty bandaid in shower.
Radovan Fri, 20 December 2024
Overall, it was a comfortable...
Liked: The bedroom and bathroom were comfortable and nicely appointed. Everything was clean and it was very quiet.The bartender at the bar was friendly and helpful.
Disliked: The registration staff couldn’t find my reservation and were not particularly friendly in any way. Ultimately, they did find my reservation and had to reach a manager to locate it.The HVAC system in the bedroom made a loud noise every time it turned on waking us up in the night, a couple of times.
Gilbert Thu, 12 December 2024
Enjoyable
Liked: Did not have breakfast but we like that there are restaurants in the hotel area
Disliked: The valet was not very friendly
Lisa Mon, 2 December 2024
Very good
Gonzalez Sat, 23 November 2024
will never book again
Liked: nothing
Disliked: staff very rude & didn’t check in into my room until 9pm
Michael Sun, 17 November 2024
Exceptional
Liked: Great location. Close to Six Flags
Florette Sat, 16 November 2024
Great 3-day weekend getaway
Liked: Our breakfast at Sustenio was good, just took a bit of time since there were only 2 waiters working Saturday morning. Food was good and prices were as well. Resort grounds and common areas all well maintained and clean. Our guest room as well stocked, clean, comfortable and spacious. We were very pleased with our stay and would love to return sometime.
Disliked: More waiters during peak hours perhaps