Somewhat spoiled our birthday treat...

Liked: Imposng regal property with some wonderful country house features.Breakfast choices & quality were good.Evening meal lamb rump however was somewhat tough & chewy. Cod chowder was excellent.
Disliked: Our room preferences for accommodation on the ground floor with an accessible shower suitable for a 91 year old lady was not allocated despite us being told in December this would be accommodated..... she had to walk up 18 steps to her bedroom one step at a time plus very steep steps down into the restaurant area. In addition we had no information of alternative access other than up the front steps to the hotel. A separate level entrance was highlighted after we had been staying 2 days yet the Hotel had known of our access needs before our arrival in March.No contact whatsoever over our 3 day stay from the Hotel Manager leaving all issues to the Receptionist. A contribution off our bill was eventually allocated on checkout but this was small and not reflective of how these issues of room allocation compleetely caused by the Hotel affected our stay and disappointing that seemingly there was a complete lack of ownership of our issues by the senior management at the Hotel.

All good at a reasonable...

Liked: Good location, close to the Abbey, good room, comfortable bed, good breakfast with pleasant staff.

Exceptional

Exceptional

It was a perfect stay

Liked: The property was perfect, a blend of traditional with up to date facilities
Disliked: The decor, cleanliness and the overall experience

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Liked: .
Disliked: .

Passable

Exceptional

A very good hotel with...

Liked: Location, character of hotel and reasonably good breakfast
Disliked: Minor quibble: shower support pole over the bath was loose and sink taps leaked water from the base when turned on.