Exceptional

Pleasant

Very up market resort hotel...

Liked: Lake side views, sunsets and yoga on the lawn
Disliked: Very poor shower, just a trickle, in a very large shower unit. Not as expected for this level of hotel

Started amazing, but the issue...

Liked: Clean, peaceful, beautiful place
Disliked: On ordering from the tablet for dinner, we had selected 2 types of fish on our end but the restaurant received 2 plates of another dish. I called and ended up talking to the manager who was not polite infering I was wrong. He affirmed many times I was mistaken and inferred I was lying, when I had the tablet next to me to prove what I had selected. It was an IT issue that was not our fault but we ended up eating what we didn’t want to. The manager (Steven) sent someone else to the room and did not try to fix the issue or apologize.Another problem we had at check out, there were parking fees charged for every night when we didnt even have a car and a food charge at the pool that was not done by my family. I spent a long time at check out reviewing the bill and talking to front desk.

I loved it and hope...

Liked: Breakfast was wonderful! Service was amazing! The Bistro was beautiful, and I will never forget the view of the lake.
Disliked: Table reservation policies seemed unnecessarily stringent and uncomfortable. Show up on time or face the consequences! We did show up on time and discovered that there were plenty of empty tables around us. The Edgewood Restaurant was not particularly handicapped-friendly. In my room, the toilet/shower arrangement was really weird!

Exceptional

We had a wonderful stay...

Liked: Absolutely stunning location and a beautiful hotel

Tahoe in Spring

Liked: They upgraded us to a lake view room. It was amazing. Beautifully designed hotel, lovely artwork and friendly staff. Bedroom was very large and super comfy beds. We had a fireplace and large bath. Food at Brooks Bar was amazing and we loved the whole ambience of the entire hotel. Good location on edge of the main area in south lake tahoe.
Disliked: Absolutely nothing. It was an amazing place to stay

Exceptional

Liked: Gorgeous property, very attentive friendly staff.