Econo Lodge Rutland Guest Reviews
Write a review
1.4 miles from Rutland centre |
Write a review
Verified Hotel Guest Tue, 13 February 2024
Liked: Nothing, they house the homeless
Disliked: Everything, they house the homeless
Elizabeth Wed, 3 August 2022
Booking.com took my money and failed to notify me that the booking had not been made.
Liked: When I arrived, they did not have any record of our booking even though Booking.com had been paid. They could not help me. I have asked Booking.com for a refund and have not heard back.
Disliked: Booking.com needs to refund. my payment.
Elizabeth Wed, 3 August 2022
Booking.com took my money and...
Liked: When I arrived, they did not have any record of our booking even though Booking.com had been paid. They could not help me. I have asked Booking.com for a refund and have not heard back.
Disliked: Booking.com needs to refund. my payment.
Grant Mon, 25 July 2022
Bad
Anonymous Sat, 9 October 2021
Bad
Liked: Nothing
Disliked: The worse place ever. Plumbing needs maintain, dark and dingy, no staff. Its an embarrassment to the company. This facility needs to close. Im also annoyed to know I paid over 100,00 per night to stay here, sharing the property with a homeless population.
Anonymous Sun, 29 August 2021
Disappointing
Disliked: Dated hotel, bed not comfortable, room smelled like smoke
Teresa Mon, 23 August 2021
Pleasant
Liked: The location was great. This was an economical choice. The room had everything we needed.
Disliked: The bathroom was shabby.
Anonymous Fri, 20 August 2021
Never again....
Liked: Location was very close to the fairgrounds where I needed to be
Disliked: No staff at the officeNo one there to check in or out with.A "security" guard was sitting on the porch and called what I assume was the owner who walked across the street to check us in. He proceeded to tell me about all the properties he owns, so he walks between them all. He charged My for my entire stay at check in, which usually happens at check out....handed me the keys and said okay.. okay?? I had to ask room number, where it was on the property....no helpful at all.. Before I left, he handed me a paper bag with 3 pieces of fruit, 2 granola bats, 2 pies, 2 small juice boxes and a Danish. This was my continental breakfast for the next 3 days. What?!?! All of it was generic, off brands, which makes me think it came from the State...again for the homeless.He did tell me maid service would be by request during my stay.Well long story short... The hotel across the street that he came from which was being "renovated" was actually shut down due to a murder. And he houses the homeless there for the state...which I did call and ask about in advance. During that phone call I was assured that was not the case...so I was lied too. Came back the first night to a different t security guard sitting on the porch of the office.. Woke up the next morning to 4 guys working on a car in the parking lot. Came back the last night of my stay, no security posted ...and the maid service had been in without my request....fishy Tried to check out in the morning around 9am ...no one around. Tried to call, no answer. Left my keys in room. Proceeded to try to call 6 more time between 9am and 1pm. Finally someone answered with just a hello greeting, no hotel name.... and I explained that I left the keys in the room because no one was there. He said that's fine and hung up
Greg Sat, 7 August 2021
Very good
Richard Tue, 27 July 2021
Pleasant