The room looked liked it needed renovations. However, I realize that if you get a smoking room nowadays it's unusual and I realize renovations are expensive.

Liked: I was able to get a smoking room.
Disliked: Loud, rowdy people in the hall long past midnight.

Liked: Friendly staff, clean room, reasonable prices
Disliked: Allowed a group full of young girls to run up and down till after midnight. Kids were sitting in the hallway eating pizza, blocking the hallway.

I generally do not bother to do reviews, I just either choose to go back or not based on how I felt about the room and amenities. Unfortunately, I was not pleased with the room overall. Our carpets were still dirty, not well vacuumed, and when we registered at 3:45pm and went to our rooms, there were no towels. My husband went downstairs to get some and advised that they were not ready yet. I was wanting to have a shower upon our arrival as were were headed out shortly thereafter but could not. Furthermore, when the towels were handed to me, they were quite damp, and since high heat is the only thing that kills bacteria and germs, I would not use the towels as they wouldn't be sufficiently clean. In addition, since there were a few other issues, the bottom line is that I would not stay here again. I don't consider myself to be too critical but cleanliness is a must.

Receptionist Louise was EXCEPTIONAL!

Liked: Close to Casino Rama
Disliked: Could be updated

Good

Disappointing

the staff was helpful the...

Liked: It wasn't that great
Disliked: Don't put out the old bagels and not much to choose from

Very good

Very good

Disliked: Ask to use kettle before we left and was told no as he had not clean the kitchen as of yet. He could have said will plug it in well he was cleaning so it would be ready as soon as he was done.

Gross

Liked: Nothing
Disliked: Very thing

Exceptional

Although it was clean and...

Liked: The last night I was there, I was very sick but the bed was comfortable and the room was clean.
Disliked: It definitely was "Econo". No hairdryer. Towels for only one person when two were booked. no elevator and I am physically challenged. I should have made sure we got an outside room but I didn't know.

OK FOR BUDGET

Liked: COMFORTABLE/CLEAN
Disliked: DIFFICULT TO WALK STAIRSBED WAS BROKENCARDS ONLY WORKED IN LOCK OCCASIONALLYFOR BREAKFAST; WHITE BREAD AND SIMPLE BAGELS/ COFFEE AND TEACONDIMENTS; PEANUT BUTTER AND JAM....VERY SKIMPY/PERHAPS THEY SHOULD NOT ADVERTISE BREAKFAST??