Great customer service outweighs the...

Liked: Kind customer service and clean
Disliked: 1. When it's bedtime, I wish for nightlights instead of bright lighting. 2. The TV didn't work. The bedside lamp stopped working. It's probably just a blown bulb. Overall, it's good because the clerk that checked me in went out of her way to find a funtional TV.

Exceptional

Liked: Needed early checkin and they accommodated at no additional charge.

Exceptional

Good

Very good

Exceptional

Very good

Liked: The price
Disliked: The first thing my daughter noticed was a red stain on the covers. But the room service lady changed them.

Disappointing

Liked: Parking space and air conditioner
Disliked: Bed, pillow, the room, the mold, dirty refrigerator, dirty microwave, no iron or ironing board, no extra was clothes, no extra tissue, the door was jammed and crack at the bottom of door. TV was blurry

Dirty and uncomfortable.

Liked: Nothing
Disliked: It was dirty. As soon as I walked in I had to kill a spider hanging in the corner. No breakfast and the coffee in the lobby may as well have been motor oil.