Was clean; customer service very helpful with all our needs.

Liked: Very friendly customer service.
Disliked: Holes in bedding.

Exceptional

Liked: They are very friendly and very helpfulMy husband is partially blind and they are so helpful with what we need.

Good

Liked: Kind hotel staff

Bad

Liked: The guy at the service desk was very nice.
Disliked: The room was not clean we had no other choice but to stay because there was no other motels available. But the room seem like it's been dirty for days the floor was dirty the toilet looked dirty the sheets on the bed look dirty as well. The good thing was I carry extra blanket so I could cover the bed.. really disappointed in the cleaning service

Needs improvement.

Liked: The location was very convenient !
Disliked: The pool was full of junk, the ice machine on the first floor was out, and our shower curtain and towels were dirty

Good

Liked: It was a bit cheaper than other hotels and room was clean.
Disliked: I didn't like that the water faucets were switched and my grandson got hot water instead of cold when he was going to wash his hands.Also beds were noisy as were the people in the hallway.You can hear everything and at breakfast the cereal my grandson was eating had an eye lash in it.

Disgusted

Liked: Staff was nice, EVERYTHING else about this hotel was worse than anyone could even imagine.
Disliked: There was a half eaten granola (I hope) bar on the floor, the curtains were disgustingly filthy, the shower water did not go down the drain, the A/C didn't work, the beds sounded like they were going to fall apart when my kids merely adjusted to go to sleep, the floor was completely warped, the dresser drawers would open by themselves, there was water leak stains on the ceiling, an electrical outlet was completely uncovered and wires were exposed, hair dryer was destroyed in pieces and just sitting there as if it was usable.

Exceptional

Liked: The people
Disliked: Nothing

Great value, would stay again.

Liked: The staff was friendly and the check-in was hassle free. I appreciate so much the morning coffee.
Disliked: The swimming pool was full of old mattresses which was just a bit concerning.