United States
Canada
United Kingdom
New Zealand
AustraliaEcono Lodge Killeen Guest Reviews
Overall Average Score:
Disappointing (2.35 out of 5)
Write a review
Menu
| 1.9 miles from Killeen centre |
Write a review
Don Mon, 30 September 2024
Bad
Rita Sat, 21 September 2024
Econo NO BREATHO
Liked: The price and location
Disliked: They put me in a smoking room , it stunk very very bad ! I have COPD and couldn't breath . I also showed my paperwork on my service dog and he complained about it being on my phone and he couldn't read it . I'm in the process of moving so I keep all my service papers on my phone. He wouldn't let me book another night till the next day , therefore I had to move more things than what was necessary NOT GOOD FOR A DISABLED PERSON TO HAVE TO KEEP LIFTING . I didn't stay another night due to the room being smoked in and the fact that I needed a disability room and couldn't breath
Wyatt Wed, 18 September 2024
Superb
Molina Mon, 9 September 2024
Exceptional
Pard Fri, 30 August 2024
The overall stay was fine;...
Liked: The room was clean. Everything worked except for the mini fridge.
Disliked: The mini fridge didn't work but that wasn't a big deal to me. My main problem was with the front desk staff. I got a room for August 27th and August 28th; I checked out on August 29th. I paid for the room. After that transaction was complete, the guy behind the counter announced to me that there would be a $200 charge if I had pets or smoked in the room. I didn't have pets and I don't smoke so I wasn't too worried about it. However I just wish he had told me about that $200 charge before I paid for the room. I just felt like he was setting me up. When I checked out two days later I asked him if he wanted to walk through the room with me so that we would both be on the same page; I left the room exactly the way I found it. He told me that he didn't have time but he would call me if there was a problem. What do I do If he had just decides to take $200 off of my debit card? How would I prove in a court of law that I didn't smoke and/or have pets in the room? I've stayed at different Econo Lodge locations across the country. I've never encountered this sort of thing. I'm visiting family in Texas. I live in Maryland. If I discover after I got back home that $200 was fraudulently taken off of my debit card, I'm not sure how I would challenge it.
Ashley Thu, 8 August 2024
Exceptional
Cynthia Sat, 13 July 2024
Bad
Regina Sun, 7 July 2024
Check-in staff did not give...
Liked: Reasonably priced
Disliked: Coffee machine in the restroom area
Verified Hotel Guest Fri, 12 April 2024
Liked: Availability and location
Disliked: Noise, broken things in room, plugs didn't work properly
Verified Hotel Guest Sun, 17 March 2024
Liked: The staff member was polite and courteous. The location of the hotel was convenient.
Disliked: The Comforter had holes in it, The sheets had permanent spots on it. The door frames were filthy, The bathroom door was broke and would not shut and there was also small hole in wall in the bathroom. One out of the two hand towels had permanent stains .
